Citizens · 9 hours ago
Business Banking Relationship Mgr. II - Miami
Miami, FL
Full-time
Onsite
Mid Level
4+ years expCitizens is actively expanding and investing in the Florida market as part of a strategic growth initiative within their Business Banking segment. The role focuses on acquiring and deepening client relationships while delivering comprehensive solutions in various financial areas.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Manage, acquire, and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of $10MM to $50MM in annual revenue
Lead advisory-driven conversations to assess client needs and aspirations, delivering value-added recommendations that enhance customer satisfaction and drive shareholder value
Partner with Centers of Influence (COIs) and internal stakeholders to uncover and expand new business opportunities
Thrive in a fast-paced, performance-driven sales culture with clear goals focused on loan and deposit growth, fee income, and exceptional customer service
Actively participate in community engagement to grow your network and represent Citizens’ values and commitments
Qualification
Required
4+ years of experience in upper Business Banking or Lower Middle Market
Completion of formal Commercial Credit Training
Proven success managing moderately complex portfolios, clients, and transactions
Strong written and verbal communication skills
Proficiency in Salesforce and lending platforms
Customer-centric mindset with a focus on satisfaction and retention
Skilled in consultative selling, needs identification, and problem solving
Strong negotiation skills with the ability to overcome objections
Ability to build and maintain relationships with prospects, clients, and COIs
Self-driven with a track record of generating new business
Results-oriented with a high level of accountability
Solid understanding of risk, compliance, and core banking products
Demonstrated community involvement
Preferred
Bachelor's degree in business or finance preferred
Bachelor's Degree preferred in Business or Finance
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
Steve Kozek
Head of Commercial Excellence, Senior Vice President
Recent News
2026-01-22
Talk Business & Politics
2026-01-19
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