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United Airlines · 3 months ago

Intern - Identity, Products, & Loyalty - Onboard Product Design (Summer 2026)

United States-IL-WHQ - Chicago - Corporate Support Center - Willis Tower

Internship

Hybrid

Intern

Start in 2026 Summer

United Airlines is offering a summer internship opportunity as part of their Identity, Product, Loyalty and Research (IPLR) team. The intern will contribute to projects affecting the onboard customer experience, utilizing business intuition and project management skills while collaborating with various stakeholders.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

Collaborate with team members in the IPLR Department on cross-functional projects

Build relationships with internal stakeholders and external suppliers to ensure successful product launches

With support, seek and analyze data from a variety of sources to support decisions

Propose solutions to business questions, leveraging strategic thinking and data analysis

Share ideas and identify trends to help shape the “look and feel” of onboard products

Lead presentations to internal teams and/or leadership, providing clear updates on project progress, challenges, and next steps

Exposure to various project design steps to facilitate innovation

With manager’s support, manage multiple projects by balancing the competing demands for project scope, time and quality

Meet regularly with managers and stakeholders to provide status updates on projects

Prepare and deliver project briefings that translate complex information into actionable insights for stakeholders

Qualification

Microsoft ExcelMicrosoft PowerPointData analysisProject managementRelationship managementCommunication skillsCreativityDetail oriented

Required

Current undergraduate student pursuing a degree in Marketing, Business, Communications, or a Quantitative discipline (Statistics, Engineering, Analytics, etc.)

Proven experience with Microsoft Excel and PowerPoint

Detail oriented

Communication skills

Relationship management

Creativity

Must be legally authorized to work in the United States for any employer without sponsorship now and in the future

Successful completion of interview required to meet job qualifications

Reliable, punctual attendance is a crucial function of the position