Connective Business Solution · 4 months ago
Technical Product Support Specialist
Tallahassee, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expConnective Business Solution is seeking a Technical Product Support Specialist to provide post-sales technical product support. The role involves coordinating the resolution of customer problems, maintaining and installing applications, and performing bug verification and release testing.
Management Consulting
Responsibilities
Responsible for providing post-sales technical product support
This includes, but is not limited to coordinating the resolution of customer problems, maintaining and installing applications/solutions, performing bug verification, release testing and beta support for one or more products
May work at the customer site to design and install applications
Must have knowledge of one or more of the enterprise’s products and familiarity of multiple applications
Qualification
Required
Responsible for providing post-sales technical product support
Coordinating the resolution of customer problems
Maintaining and installing applications/solutions
Performing bug verification, release testing and beta support for one or more products
May work at the customer site to design and install applications
Must have knowledge of one or more of the enterprise's products
Familiarity of multiple applications
Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field
Equivalent work experience
0 to 1 year of related high-tech industry and/or IT work experience
Learner/entry level role
Provides technical product support to one or more product(s) of low to medium complexity
Functions, somewhat independently, under general direction of more senior technical product support staff, supervisors or managers
Generally follows documented procedures and checklists
Company
Connective Business Solution
Welcome to Connective Business Solution – your trusted partner in driving business success for small and medium-sized enterprises (SMBs) as well as large-scale and government projects.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase