Connective Business Solution · 4 months ago
Technical Product Support Analyst
Tallahassee, FL
Full-time
Onsite
Mid Level
4+ years expConnective Business Solution is seeking a Technical Product Support Analyst responsible for providing post-sales technical product support. This role involves analyzing customer needs, developing technical requirements, and implementing client solutions while acting as a liaison between customers and the technical team.
Management Consulting
Responsibilities
Responsible for providing post-sales technical product support
This includes, but is not limited to, analyzing customers’ business needs and developing technical requirements, preparing technical responses to Requests for Quotes (RFQs), configuring integrated solutions to meet customer needs and implementing client solutions
May act as a primary point of contact between customer’s technical staff and the enterprise’s development/ engineering organization
Serves as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise’s products
Qualification
Required
Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience
A minimum of 4 years of high-tech industry and/or IT work experience in product engineering, development and/or support functions
Broad knowledge of multiple computer environments, platforms and technologies
In-depth knowledge of the enterprise's products
Company
Connective Business Solution
Welcome to Connective Business Solution – your trusted partner in driving business success for small and medium-sized enterprises (SMBs) as well as large-scale and government projects.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase