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Carnival Cruise Line · 23 hours ago

Sr. Technical Product Owner - GDS Travel App

Miami, FL

Full-time

Hybrid

Senior Level, Lead/Staff

15+ years exp

Carnival Cruise Line is seeking a Senior Technical Product Owner within Global Technology Services to support all Sabre interfaces. This role involves driving product strategy, owning the roadmap, gathering requirements, designing new features, and ensuring the successful implementation and support of travel software applications.

LeisureTourismTravel

Growth Opportunities

Responsibilities

Requirements Gathering: Meet with business leaders and users to gather requirements for the development of travel application enhancements, upgrades, new releases and rollout of travel automation systems. Build strong relationships with stakeholders and ensure alignment with business goals. Is responsible for managing and prioritizing with the business the travel application development intake process through design, development, testing and deployment

Functional Application Design: Responsible for incorporating business and Sabre technical requirements to developer level user stories using Agile methodology and documenting into Jira stories and managing Sprints

Testing and Validation: Define testing criteria, prepare and compile test cases, analyze results, validate systems and complete user documentation. Will perform end to end testing prior to delivery of software releases. Works with the business users on testing and training activities and documentation

Collaboration with Technical and Business Teams: Works closely with Air travel operation teams and developer teams to develop new features based on the strategic vision and business roadmaps. This includes implementation and testing of new Sabre technologies and APIs on behalf of the Air travel and Air business teams. Serves as the conduit between developers and business groups. Will assist other TPO's with training and coaching as needed

First-tier support: Contribute to the first-tier support of GDS support and administration. Research and respond to support tickets and coordinate with Sabre support and account teams as necessary. Serves as a back up to the Sabre Administration activities including: Managing 400+ Sabre users, Sabre Red 360 Installations, Sabre Profile Administration, Sabre API tracking and retirement updates and compliance to various IT Travel Teams

Performs other duties as assigned

Qualification

Sabre GDS experienceSabre product skillsTechnical Product ManagementAgile methodologyFunctional documentationAnalytical skillsTesting skillsCollaboration skills

Required

Bachelor's degree

15+ Years Sabre GDS experience required

Sabre product and technical skills: PNR, Air Shopping, Air Pricing, NDC, BFM, Ticketing, Schedule Changes, CSL, SR360 graphical and Sabre Web Service API's

Extensive experience in the travel industry, should include expertise in leisure, corporate and online travel practices

Expert hands-on knowledge of all aspects of the travel reservation process

Professional experiences as a Technical Product Manager/Business Analyst

Functional understanding of Sabre Web Service APIs

Experience in creating and maintaining functional and technical documentation and standards in end-to-end product delivery

Benefits

Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Additional programs include company paid term life insurance and disability coverage

401(k) plan that includes a company match

Employee Stock Purchase plan

Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus