Del Sol Furniture & Mattress · 3 months ago
Collections & Legal Recovery Manager
Phoenix, AZ 85009
Full-time
Onsite
Mid Level
$50K/yr - $60K/yrDel Sol Furniture is a family-owned business serving the Phoenix area since 1997, and they are seeking an experienced Manager to oversee their Collections and Legal Recovery departments. This key leadership role focuses on coaching, process improvement, and ensuring compliance while driving results in collections and legal recovery operations.
E-CommerceFurnitureRetailShopping
Responsibilities
Lead and manage both Collections and Legal Recovery teams to achieve departmental goals
Develop and implement strategies to optimize recovery rates and minimize delinquencies
Coach, train, and mentor staff to improve performance, documentation, and customer interactions
Monitor metrics, prepare reports, and adjust processes to enhance efficiency and results
Ensure compliance with federal, state, and local regulations in all collection and legal recovery activities
Collaborate with internal departments and external legal counsel as needed
Identify opportunities for process improvement and cost reduction
Qualification
Required
Proven management experience in collections, legal recovery, or a related field
Strong leadership, communication, and coaching skills
Ability to analyze performance data and implement process improvements
High level of integrity and professionalism
Strong organizational and problem-solving abilities
Preferred
Bilingual (English/Spanish)
Benefits
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Health, Dental, and Vision Insurance
Life Insurance
Paid Vacation, Holidays, and Sick/Personal Days
Employee Discounts
On-the-job training and professional development opportunities
Company
Del Sol Furniture & Mattress
Del Sol Furniture & Mattress is a furniture store that sells sofas, bedroom sets, and plush mattresses.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase