Apply on Employer Site

Astrana Health · 1 day ago

Front Desk Receptionist I - PCP (Bilingual Spanish or Chinese)

Alhambra, CA

Full-time

Onsite

Entry Level

$20/hr - $23/hr

1+ years exp

Astrana Health is a healthcare provider seeking a friendly and detail-oriented Front Desk Receptionist who is bilingual in Spanish or Chinese. The role involves managing patient interactions, appointment scheduling, and supporting the care team in a fast-paced clinic environment.

Health CareMedical

Growth Opportunities

Responsibilities

Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure

Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers

Provide basic and accurate information in-person and via telephone/email

Maintain the reception area, keeping it clean and free of clutter

Handle filing and data entry as requested

Maintain office security by following safety procedures and controlling access via the reception desk

Must be detail oriented and possess strong organizational skills in a fast-pace environment

Good verbal and written communication skills

Be able to prioritize workload while remaining flexible

May be required to work overtime to meet tight deadlines

Highly motivated and able to work with multiple teams simultaneously

Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls

Perform other clerical duties such as filing, photocopying, transcribing and faxing

Other duties as required

Qualification

Front desk experienceBilingual SpanishChineseElectronic health record (EHR) systemsHIPAA regulationsCommunication skillsOrganizational skillsDetail-oriented