Zymo Research Europe · 3 months ago
Field Application Scientist
Tustin, CA
Full-time
Hybrid
Mid Level
$90K/yr - $115K/yrZymo Research Europe is seeking a dynamic individual to join their team as a Field Application Scientist, a hybrid role that combines laboratory-based applications development with direct customer engagement. The role involves performing experiments, providing technical support, training customers, and collaborating with cross-functional teams to enhance product offerings and customer satisfaction.
Biotechnology
Responsibilities
Perform laboratory experiments in support of customer applications and market-driven needs
Translate results into application notes, validated protocols, FAQs, and technical resources
Automate workflows for Zymo magnetic bead kits to streamline adoption and reproducibility
Design and execute experiments to validate workflows and generate technical collateral
Collaborate with R&D, product management, and marketing to improve products and identify new opportunities
Contribute to product launch activities by generating data, training materials, and field-deployable resources
Provide expert input for technical documentation, white papers, and presentations
Develop, optimize, and script automation methods for customer platforms
Support automation customers with troubleshooting, implementation, and scripting of their workflows
Serve as a Field Application Scientist for automation customers, including on-site visits and remote support
Provide customer training and demonstrations, ensuring seamless adoption of automation solutions
Provide on-site and virtual technical support for evaluations, demonstrations, and troubleshooting
Train customers, distributors, and channel partners on the use of Zymo technologies, tailoring delivery to scientific audiences
Co-travel with distribution partners to support sales efforts, joint customer visits, and technical credibility
Serve as a scientist-to-scientist liaison, understanding workflows and providing consultative solutions
Deliver technical talks and presentations at customer sites, conferences, and workshops to promote Zymo tools
Train internal teams (sales, business development, support, distribution) on applications, workflows, value propositions, and competitive positioning
Develop training resources, presentations, and global reference materials for consistent enablement
Mentor junior team members or field specialists in customer engagement and technical best practices
Partner with Business Development and Sales to qualify opportunities, build customer confidence, and help close deals
Serve the commercial organization by providing experiments, application notes, and marketing data to advance opportunities
Act as the technical voice of the customer, capturing and reporting VOC for product improvements and new opportunities
Support distribution and channel partners with joint business planning, training programs, and account strategy
Represent Zymo at conferences, workshops, and customer events by presenting scientific data and showcasing applications
Qualification
Required
Advanced degree (MS/PhD) in molecular biology, biochemistry, biotechnology, or related field; BS with significant laboratory and industry experience considered
Hands-on expertise in nucleic acid extraction, PCR/qPCR, NGS workflows, or related life science techniques
Proficiency with laboratory automation platforms and scripting/programming for method development
Strong presentation, communication, and training skills for both technical and non-technical audiences
Proven ability to troubleshoot workflows and develop application-driven solutions
Willingness to travel up to 40–50% (domestic and international)
Preferred
Customer-facing experience in field applications, technical support, or sales overlay strongly preferred
Benefits
Medical, Dental, Vision, and Life Insurance Coverages
EAP Sessions
Vacation Time plus Company Holidays
Paid Sick Leave
Generous 401(K) with matching
Employee Referral Bonus
Complimentary fruit, snacks, and beverages
Complimentary catered lunches on Thursdays
Complimentary EV Charging
Company
Zymo Research Europe
From its birthplace in a small garage in Orange, California, to the industry leader it is today, Zymo Research has been led by a vision to have a positive impact in the biomedical field and to contribute to the greater good of humanity.
Founded in 2012Freiburg im Breisgau, Baden-Württemberg, DE
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase