Southland Credit Union · 3 months ago
Branch Service Representative I
Downey, CA
Full-time
Onsite
Entry Level
$20/hr - $27.01/hr
1+ years expSouthland Credit Union is seeking a Branch Service Representative I for an entry-level position. The role involves performing Teller tasks, providing exceptional member service, assisting with financial transactions, and meeting sales and service goals.
Financial Services
Responsibilities
Provide exceptional member service, assist members with opening share and certificate accounts, answer questions about products and services and resolves problems that are within their authority to resolve
Assists members with financial transactions such as deposits, withdrawals, transfers, loan payments, stop payments, account maintenance, member resolution, check cashing, etc
Assess member needs through probing questions and provide solutions to those needs with SCU products and services
Meet or exceed credit union sales and service goals through the BSR scorecard program
Good working knowledge of Funds availability Act (Regulations CC) and Currency Transaction Reporting (CTR)
Maintain Production standards so that tasks are completed with minimal overtime
Ensure Balancing Standards and Controllable Loss Guidelines are adhered to at all times
Acts as a liaison between Members and various organization and departments
Maintain a clean and neat workstation with a working supply of promotional materials and forms
Performs other duties as assigned
Qualification
Required
One year or more of related experience
A high school education or GED
Courtesy, tact, and diplomacy are essential elements of the job
PC proficient, ability to operate a computer, computer keyboard and a 10-key calculator
Good working knowledge of Funds availability Act (Regulations CC) and Currency Transaction Reporting (CTR)
Company
Southland Credit Union
SOUTHLAND CREDIT is a union which provides Consumer Loans, Mortgage Loans, Checking, Savings, Eservices and Investments services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Curt Bannock
CIO
Recent News
2025-03-28
EIN Presswire
2025-03-27
2022-07-19
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