Chestnut Health Systems · 4 months ago
Customer Service Representative - Part-time PRN
Chestnut Health Systems is an agency focused on helping others, and they are seeking a part-time PRN Customer Service Representative. This role involves greeting clients, gathering information, discussing payment plans, ensuring documentation accuracy, and promoting a recovery model of treatment.
Health Care
Responsibilities
Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment
Gather demographic, financial, and insurance information in person or by telephone
Discuss payment plans, waivers, and fee agreements with patients
Ensure that patients’ electronic medical records include complete documentation and information
Verify current payer eligibility
Schedule appointments
Operate standard office equipment
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness
Qualification
Required
High school diploma or equivalent
Strong customer service background
Excellent telephone skills
Knowledge of standard office procedures and use of office equipment
Good interpersonal and organizational skills
Attention to detail
Discretion in handling confidential information
Ability to manage multiple tasks
Basic keyboarding skills
Experience using MS products
Ability to commute among locations to perform assigned duties
Valid driver's license
Private auto insurance
Must be insurable
Company
Chestnut Health Systems
Chestnut offers a comprehensive scope of behavioral health and human services in Illinois, U.S.A.
H1B Sponsorship
Chestnut Health Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageRecent News
2025-10-06
Company data provided by crunchbase