HD Supply · 3 months ago
Sr Collections Associate, Redi Carpet, Stafford TX
Stafford, TX
Full-time
Hybrid
Senior Level
5+ years expHD Supply is seeking a Senior Collections Associate at Redi Carpet, where you will manage and resolve complex accounts receivable issues. The role involves direct customer contact to collect outstanding payments, investigate billing discrepancies, and ensure timely resolution of disputes while mentoring junior team members.
ConstructionHardwareHome ImprovementIndustrial
Responsibilities
Performs a wide variety of collection functions for larger or more complex accounts
Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts
Receives payment and posts amount to customer's account
Compiles and maintains basic credit information
Maintains records on credit risks, delinquent accounts and incomplete files
Ensures timely follow-up of open disputes is completed in accordance with service level
Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms
Qualification
Required
5–7 years of collections or credit experience
Technical certification or associate degree may be required in some areas
Experience in managing and resolving complex accounts receivable issues
Ability to contact customers for the purpose of collecting outstanding accounts receivables
Experience in resolving customer billing problems and reducing accounts receivable delinquency
Ability to perform a wide variety of collection functions for larger or more complex accounts
Ensures compliance with established guidelines
Ability to receive payment and post amount to customer's account
Ability to compile and maintain basic credit information
Ability to maintain records on credit risks, delinquent accounts and incomplete files
Ensures timely follow-up of open disputes
Ability to resolve internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms
Ability to modify processes to resolve situations
Ability to exercise independent judgment to determine the best approach to achieve desired outcomes
Ability to provide general guidance/direction, training, and technical assistance to junior level support personnel
Company
HD Supply
HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S.
10001+ employees
H1B Sponsorship
HD Supply has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (11)
2022 (26)
2021 (13)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-11-16Acquired
2013-06-27IPO
Leadership Team
Marc Brown
Chief Executive Officer
Scott Bohrer
Chief Financial Officer
Recent News
2026-01-10
Company data provided by crunchbase