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FASTSIGNS® · 4 months ago

Visual communication specialist/Customer Service Representative

San Diego, CA 92128

Full-time

Onsite

New Grad, Entry Level

$19/hr - $23/hr

FASTSIGNS is a franchise industry leader in the sign industry with over 700 locations worldwide. They are seeking a Customer Service Representative who will be the initial contact for customers, assisting them through various communication channels and building long-lasting relationships.

Printing

Responsibilities

Work with customers in numerous ways such as email, telephone, in-person and at their place of business

Build long-lasting relationships by turning prospects into customers and then into long term clients

Prepare estimates, implement work orders and ensure timely delivery of finished orders

Be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center

Qualification

Customer serviceRelationship buildingListening skillsOrganizationDocumentation

Required

Outgoing and very friendly to customers

Ability to build long-lasting relationships

Great listening skills

Documentation and organization skills

Eager to learn

Ability to work with customers via email, telephone, in-person, and at their place of business

Ability to prepare estimates and implement work orders

Ensure timely delivery of finished orders

Involvement in daily team meetings

Execute business and marketing plans

Benefits

Bonus based on performance

401(k)

401(k) matching

Free food & snacks

Training & development

Company

FASTSIGNS®

Glassdoor3.3

FASTSIGNS® is a signage, graphics and visual communications partner that provides comprehensive solutions to help customers of all sizes--across all industries--meet their business objectives and increase their business visibility through the use of signs, graphics, printing, promotional products and related marketing services.

Founded in 1985