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Optimal Care · 3 months ago

Hospice Director of Sales

Jackson, MI

Full-time

Hybrid

Lead/Staff, Director/Executive

$100K/yr - $140K/yr

2+ years exp

Optimal Care is a clinician owned and operated company that provides Physician Services, Home Health, and Hospice Care. The Director of Hospice Sales will lead a high-performing sales team, driving revenue growth and expanding access to compassionate hospice care while ensuring exceptional service delivery to families during challenging times.

Health CareHealth DiagnosticsMedical

Responsibilities

Lead and inspire a regional hospice sales team, driving the entire revenue organization toward ambitious growth goals

Implement comprehensive sales strategies in partnership with the CSO, setting clear goals, defining processes, and establishing robust sales funnels tailored to market demands

Analyze market trends and data to identify emerging opportunities and potential threats, translating complex insights into actionable strategies

Collaborate cross-functionally with marketing, finance, operations, and clinical teams to ensure unified approach to revenue targets

Manage and motivate a geographically dispersed team of sales professionals across multiple territories

Recruit, hire, and train top sales talent that aligns with Optimal Care's culture and mission

Set performance targets and implement systems to ensure team members consistently meet or exceed goals

Foster a high-performance culture that emphasizes both results and compassionate patient care

Provide ongoing coaching and feedback to enhance individual and team sales effectiveness

Create an environment where sales professionals thrive, feel valued, and are motivated to excel

Oversee day-to-day sales operations, ensuring streamlined processes and optimal resource allocation

Monitor and analyze sales performance metrics to assess individual and team effectiveness

Manage sales forecasting and reporting, providing accurate predictions based on market analysis and historical data

Identify areas for improvement and implement solutions to enhance sales efficiency and results

Leverage technology including CRM systems to streamline customer interactions and gather valuable market insights

Build and maintain relationships with key customers, strategic accounts, and business partners

Engage in important customer negotiations and resolve complex sales issues with professionalism and expertise

Ensure exceptional customer satisfaction and retention through superior service delivery

Develop strategies that not only acquire new customers but maintain meaningful, long-term relationships

Partner with the CSO to ensure sales teams have the messages, tools, and materials necessary for successful implementation of hospice sales plans

Provide market feedback to inform marketing strategies and material development

Ensure consistent messaging across all customer touchpoints and sales interactions

Qualification

Healthcare sales experienceHospice care knowledgeSales leadershipCRM systems experienceMarket analysisInterpersonal skillsCommunication skillsTeam management