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State Farm Agent · 3 months ago

Customer Service Representative - State Farm Agent Team Member

Woodstock, GA

Full-time

Onsite

New Grad, Entry Level

$35K/yr - $55K/yr

State Farm Agent is a growth-oriented agency dedicated to providing exceptional customer experiences in insurance and financial services. They are seeking a Customer Service Representative to forge customer relationships, guide clients through insurance options, and drive business growth by generating leads and marketing services.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Forge enduring customer relationships and proactively follow up to ensure continued satisfaction

Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions

Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs

Qualification

Proactive problem-solvingExceptional communication skillsCustomer-centric approachBilingual SpanishComputer proficiencyCollaborative spiritAttention to detail

Required

Genuine interest in marketing products and services that align with customer needs and preferences

Exceptional communication skills across all channels - written, verbal, and attentive listening

A people-centric mindset with a keen eye for detail

Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries

Proficiency in learning and navigating computer functions efficiently

Collaborative spirit, thriving in a dynamic team environment

Preferred

Bilingual Spanish preferred

Benefits

Simple IRA

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Professional development

Abundant opportunities for career advancement within our agency

Company

State Farm Agent

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Founded in 1922

Bloomington, Illinois, USA

10001+ employees

https://www.statefarm.com/

Funding

Current Stage

Late Stage

Leadership Team

Fawad Ahmad

SVP - Digital & Customer Experience and Chief Digital Officer

Recent News

EIN Presswire

Insurance Expert Jim Cornwell of Tampa, FL, Explains the Value of Working with an Insurance Agent in HelloNation

2026-01-13

The Business Journal

Fewer than a dozen homes have been rebuilt a year after being burned down in LA-area wildfires

2026-01-09

ReviewJournal

500K Nevadans to see auto insurance rates increase in 2026

2026-01-09

Company data provided by crunchbase