Emergency24, Inc. ยท 5 months ago
Central Station Alarm Dispatcher
Waukesha, WI, USA
Full-time
Onsite
New Grad, Entry LevelEmergency24, Inc. is a company specializing in alarm dispatch and monitoring services. They are seeking a Central Station Alarm Dispatcher who will be responsible for dispatching to police and fire departments, monitoring alarm systems, and maintaining high standards of customer service.
Information Technology
Responsibilities
Customer Service
Dispatch to Police and Fire departments across the country
Work as a team player in a dynamic and fast-paced environment
Monitor alarm systems using our software and systems
Follow established dispatch protocols and procedures
Professionally answer and respond to incoming and outgoing calls
Maintain all telephone calls with a high degree of urgency and accuracy
Starting shifts includes weekends
Full time schedules available after training
Qualification
Required
High School education level
Customer Service experience
Ability to work as a team player in a dynamic and fast-paced environment
Experience monitoring alarm systems using software and systems
Ability to follow established dispatch protocols and procedures
Professionalism in answering and responding to incoming and outgoing calls
Ability to maintain all telephone calls with a high degree of urgency and accuracy
Availability to work starting shifts that include weekends
Full-time availability after training
Benefits
Monthly performance and attendance bonuses ranging up to several hundred dollars
Opportunities for double time pay
Weekly paychecks
Company
Emergency24, Inc.
Emergency24 alarm dealers can compete for any commercial or residential job.
Founded in 1967
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase