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Carriage Services · 3 months ago

Funeral Assistant - Ambassador [Part-Time]

Chattanooga, TN

Part-time

Onsite

New Grad, Entry Level

$13/hr - $13/hr

Carriage Services is dedicated to creating premier experiences in the Funeral and Cemetery profession. The Funeral Assistant (Ambassador) plays a key role in ensuring that funeral services run smoothly and that client families' expectations are met through various supportive tasks.

FamilyFuneralsService Industry

Responsibilities

Actively serves as an ambassador of the business in the community to build trust and loyalty

Greets and directs client families and their guests at the funeral home

Escorts client families and their guests to the correct chapel or parlor in which services are being held

Directs visitors to guest book and distributes memorialization materials as needed

Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event

Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties

Receives and places flowers in chapels or parlors

Ensures refreshments are available to client families and their guests

Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and

Performs other duties, as assigned

Qualification

DiplomaCommunity InvolvementEmpathyEffective CommunicationTactPatience

Required

High School Diploma or equivalent

Demonstrated willingness to participate in growing market share through personal community involvement

Ability to communicate effectively with internal and external customers

Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations

Ability to actively respond to the requests of the client families and their guests

Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company's safety procedures, including wearing any personal protective equipment that may be required

Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds

Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance