Xero · 3 months ago
Senior Sales Operations Analyst
United States
Full-time
Remote
Senior Level
5+ years expXero is dedicated to helping businesses thrive by automating tasks and providing actionable insights. The Senior Sales Operations Analyst will support the Sales Operations Team by optimizing processes, implementing tools, and improving sales performance through data-driven insights.
AccountingBillingFinTechPersonal FinanceSaaSSoftware
Responsibilities
You will be responsible for the implementation of tools, processes and technologies core to our sales teams workflow, optimizing processes and improving the operational rhythm of the sales team
You’ll be the go-to for a range of inbound queries and will be key in the core areas of stakeholder management, CRM administration, sales forecasting, sales compensation and lead management
You will have a focus on continuous improvement and finding new ways to drive efficiency, especially using data
Proactive and accurate forecasting of sales metrics and KPI’s
Managing internal systems at maximum efficiency and becoming a global leader in process
Data accuracy in Salesforce and supporting management reporting
Timely delivery of relevant and accurate data & insights meeting the needs of the GTM team
Continuous adherence to Data Use and Governance processes and standards
Qualification
Required
5+ years of sales operations experience
Proven record conducting data analysis and providing insights via excel/google sheets or other tools
Must have strong experience with SQL and/or Tableau
Experience supporting a sales team, SaaS business experience is a plus
Extensive CRM system experience, Salesforce preferably
Exposure to change management principles is a plus
Demonstrated initiative and the ability to work autonomously and proactively
Strong analytical skills leveraging SQL
Enthusiasm for building strong relationships
Proven ability to communicate and present effectively
Desire to make an impact by supporting diverse and inclusive teams
Benefits
Very generous paid leave to use however you’d like (plus statutory holidays!)
Dedicated paid leave to care for your physical and mental wellbeing
Employee Assistance Program to access mental health care for you and your family
Health insurance and dental reimbursement with vision allowances
Healthcare spending account
Fertility and family forming financial support
Wellbeing and sports programmes
Employee resource groups
26 weeks of parental leave for primary caregivers
Employee Share Plan
Beautiful offices with shared meals
Flexible working
Career development
Many other benefits that reflect our human value
Company
Xero
Xero is an online accounting software for small businesses that automating invoicing, bank reconciliations, and reporting.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.61BKey Investors
Callaghan InnovationTCVAccel
2024-06-05Post Ipo Debt· $925M
2021-09-08Grant· $0.06M
2020-10-23Grant· $0.06M
Leadership Team
James Coleman
Head of Developer Relations
Peggy Lee
Head of Communications, Asia
Recent News
TradingView
2025-12-21
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