Bucks County Community College · 3 months ago
IT Systems Analyst
Newtown, PA 18940, USA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $71K/yr
2+ years expBucks County Community College is seeking a skilled IT Systems Analyst to join their IT team. The role involves overseeing client requirements, collaborating with IT operations, troubleshooting issues, and managing application connections while ensuring detailed documentation is maintained.
Responsibilities
Oversee the collection of client requirements and translating them into application features
Collaborate with IT operations, IT support specialists, and functional end-users to define specifications for new or redesigned applications and features
Troubleshoot issues at the infrastructure, configuration, or application level and serve as point of escalation for user-reported incidents
Manage and maintain connections between applications, data warehouse platforms, and cloud systems via APIs and integration tools
Create and maintain detailed documentation, including installation guides, configuration settings, troubleshooting steps, and support system reference documentation
Support staff and faculty with issue resolution, training, and functional guidance on legal-specific tools
Coordinate with vendors for patch delivery, issue troubleshooting, and application roadmap discussions
Qualification
Required
Bachelor's degree, or associate's degree with relevant experience
2-3 years of experience supporting enterprise software in a Microsoft Windows environment
Student Information System (SIS) experience required
Advanced understanding of how enterprise applications operate in Microsoft environments, including infrastructure dependencies, access controls, and upgrade/patching processes
Hands-on experience with user focused support or, equivalent combination of education and experience
Experience with software patching, issue resolution, supporting student applications, lifecycle support, and system updates
Knowledge of system integration methods (API use, file-based transfer, basic scripting)
Excellent documentation skills, attention to detail, and strong time management abilities
Preferred
Workday Platform and Student system experience preferred
Benefits
Medical
Dental
Vision
Prescription plans
403B pension plan
Life insurance
Short & long-term disability
Generous paid time off
Tuition waivers
Tuition assistance
Wellness center
Cafeteria
Free parking on a beautiful Bucks County campus
Company
Bucks County Community College
Bucks County Community College is a school in Newtown.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tracy Timby, MS, JD
Vice President, Workforce and Strategic Partnerships
Gayle Benjamin
AHA CPR CERTIFIED BLS INSTRUCTOR/Educator for Nurse Aide Program
Recent News
Government Technology US
2025-06-19
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