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Kiln · 3 months ago

Sales Engineer (US)

Eastern US

Full-time

Onsite

Mid, Senior Level

$120K/yr - $180K/yr

5+ years exp

Kiln is a leading enterprise-grade rewards platform specializing in blockchain technology, and they are seeking a dedicated Sales Engineer to support their expanding Sales team. This role involves acting as a technical advisor to clients, delivering product demonstrations, and collaborating with internal teams to enhance Kiln’s offerings.

BlockchainCryptocurrency

Growth Opportunities

No H1B

Responsibilities

Act as a trusted technical advisor to clients, providing expert support on staking mechanics, protocol integrations, and best practices

Partner with account executives to engage client-side product managers and technical stakeholders, understanding their infrastructure needs and effectively positioning Kiln’s staking solutions

Deliver compelling, hands-on demonstrations of Kiln’s platform to showcase our product’s technical capabilities and differentiation

Support in technical discovery conversations, collaborate on solution architecture, and support integration through to successful implementation

Gather client feedback and work closely with Product and Engineering to continuously refine Kiln’s offering in line with market needs

Ensure proactive and timely communication to address technical questions, unblock client decisions, and drive satisfaction throughout the sales cycle

Create and maintain technical documentation, solution briefs, and proof-of-concept implementations to accelerate customer understanding and adoption

Qualification

Sales EngineeringSolutions ArchitectureTechnical DemonstrationsJavaScriptClient Relationship ManagementWeb3 InterestTechnical DocumentationProblem SolvingTeam CollaborationCommunication Skills

Required

Preferably 5-8 years in a Sales Engineering, Solutions Architecture, or similarly client-facing technical role

You're a proactive self-starter who thrives on solving complex technical challenges and taking ownership of solutions from discovery to delivery

You can translate complex technical concepts into clear, concise explanations for both technical and non-technical stakeholders

You're comfortable writing code, with proficiency in at least one programming language and working knowledge of JavaScript for scripting and demos

You've built and nurtured strong relationships with customers and internal teams, earning trust as a technical advisor

You excel at delivering live product demos and tailoring them to a customer's specific needs and use cases

You thrive in distributed teams and are highly effective in async, remote-first work environments

Preferred

Previous experience working within a certified environment (SOC2, ISO 27001, PCI DSS, HIPAA)

Genuine interest in Web3, blockchain, cryptocurrency and smart contracts - check our Tech Blog [https://www.kiln.fi/blog] and Open-Source Contribution [https://www.kiln.fi/open-source]

Fluent (written and spoken) in English, based in NYC or surrounding. Please note: Only East Coast-based candidates are being considered