Samsara · 3 months ago
Program Manager II - Customer Success Programs
United States
Full-time
Remote
Mid Level
$83K/yr - $112K/yr
3+ years expSamsara is a pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data for operational improvements. The Program Manager II will support the Customer Success Programs team in executing initiatives that enhance sales productivity and streamline workflows.
Business IntelligenceCloud Data ServicesInternet of ThingsSaaSSoftware
Responsibilities
Support Program Execution: Partner with Senior Program Managers to drive progress on key workstreams, track milestones, and surface risks
Analyze and Report Outcomes: Assist in defining KPIs, collecting data, and delivering insights through dashboards and program updates
Coordinate Cross-Functional Work: Help coordinate meetings, follow-ups, and communications across Sales, Revenue Operations, Systems, and Enablement teams
Document and Improve Processes: Maintain up-to-date documentation and identify opportunities to optimize repeatable workflows
Drive Adoption and Change: Support change management efforts, including building communication plans, FAQs, and enablement resources
Model Samsara’s Cultural Principles: Be customer-obsessed, inclusive, and relentlessly focused on long-term impact
Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices
Qualification
Required
Bachelor's degree or equivalent practical experience
3–5 years in project management, program management, sales operations, or business analysis (SaaS or GTM experience is a plus)
Exposure to cross-functional program work and stakeholder communication
Comfortable working in a remote environment and able to collaborate effectively across time zones
Analytical skills with proficiency in Excel/Sheets and basic data tools (e.g. Looker, Tableau, or Salesforce reporting)
Excellent attention to detail and follow-through
Preferred
Familiarity with GTM systems (Salesforce, NetSuite, Gong, etc.)
Experience supporting change management or enablement efforts
Certification or coursework in Agile, PMP, or similar methodologies
Experience using AI-powered tools to enhance productivity, streamline program tasks, or uncover insights
Benefits
Competitive total compensation package
Employee-led remote and flexible working
Health benefits
Company
Samsara
Samsara is digitizing the world of physical operations.
1001-5000 employees
H1B Sponsorship
Samsara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (53)
2023 (59)
2022 (70)
2021 (1)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$930MKey Investors
General CatalystAndreessen Horowitz
2021-12-15IPO
2020-09-24Secondary Market
2020-05-20Series F· $700M
Leadership Team
Sanjit Biswas
CEO
Ben Calderon
CTO - Hardware & Operations
Recent News
2025-12-31
2025-12-31
Andreessen Horowitz
2025-12-31
Company data provided by crunchbase