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Slide · 3 months ago

Senior Claims Adjuster - P & C Homeowners Insurance

Tampa

Full-time

Onsite

Mid, Senior Level

4+ years exp

Slide Insurance is a company driven by innovation and a passion for helping homeowners. They are seeking a Senior Claims Adjuster to manage residential property claims, focusing on dispute resolution and ensuring exceptional customer service throughout the claims process.

Artificial Intelligence (AI)Financial ServicesInsuranceInsurTechProperty Insurance

Growth Opportunities

Responsibilities

Oversee a caseload of residential property claims involving official DFS Notices of Intent to Litigate, Civil Remedy Notices, mediations, appraisals, litigated files, and other claims as volume dictates

Provide exceptional customer service to internal and external customers, ensuring high engagement throughout the claim process including the clear communication of processes and timelines

Examine and appropriately interpret insureds' policies, forms in force and other records to determine coverage and extent of company's liability

Uphold ethical standards and execute responsibilities in accordance with Slide's Core Values and information protection policies

Draft, approve, and adjust estimates of damage and loss amounts in accordance with applicable statutory guidelines

Research, analyze, and interpret policy language and state law as it applies to submitted claims

Negotiate and resolve claims in accordance with Slide's practices, guidelines, and external regulations

Collaborate with external partners, providing guidance and expert recommendations as needed

Establish timely and appropriate claim reserves in accordance with claim standards

Responsible for the receipt, review, and oversight of alternative dispute resolution assignments requiring strategic analysis and response

Manage an inventory of litigated claims in accordance with Slide's practices, guidelines, and industry standards

Document all relevant information in the electronic claims management system accurately and comprehensively

Contribute to Slide's production goals and objectives, playing a key role in its success

Stay informed on statutory requirements and legal developments related to litigation, and residential property claims

Actively pursue ongoing education to stay current with statutory requirements and legal developments related to litigation and residential property claims

Qualification

Dispute ResolutionFlorida insurance lawsClaims handlingActive 6-20 Adjuster LicenseCPCUAIC certificationCustomer service skillsTechnical savvinessMSO/365 proficiencyXactimate proficiencyCommunication skillsNegotiation skillsCritical thinking skills

Required

Bachelor's degree in business administration or field with skills transferable to insurance preferred; HS Diploma required

Active 6-20 Resident All Lines Adjuster License required

4+ years of experience working directly for an insurance carrier

Dispute Resolution focus requires 2+ years of experience in a similar role and experience with all aspects of front-end claim handling including ADR and litigation

Experience with multiple state-specific insurance laws and good faith claims handling, with knowledge of Florida laws required

Advanced knowledge of Florida insurance laws and Florida good faith claims handling experience

Exceptional ability to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions

Strong customer service skills with the ability to successfully resolve customer escalations

Strong communication and negotiation skills

Excellent interpersonal and critical thinking skills

Data-driven, analytical approach necessary

Technical savviness

Solid working proficiencies of business operations, procedures, and priorities with a strong ability to support change and impart value within an organization

Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects

Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook

Preferred

Industry designations or certifications, such as CPCU or AIC, are a plus

Xactimate proficiency a plus

Benefits

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology!

Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders.

From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.

Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional.

A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!

Company

Slide

Glassdoor4.3

Slide is a technology-enabled insurance company that makes it easy for modern consumers to choose the right coverage for their unique needs and budgets.

Founded in 2021

Tampa, Florida, USA

201-500 employees