Connection ยท 3 months ago
Sales Support Associate - Federal Sales
US-MD-Rockville
Full-time
Onsite
Entry Level
1+ years expConnection is a Fortune 1000 Global Technology Solutions Provider that focuses on guiding the connection between people and technology. They are seeking a Sales Support Associate to support the sales team in day-to-day activities and customer requests, playing a crucial role in account retention and growth.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Provide superior customer service to the Account Manager and customers during the order fulfillment process
Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business
Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution
Prepare quotes and RFPs
Handle incoming calls and assist on calls as needed
Prepare and follow up on orders to ensure accuracy and customer satisfaction
Qualification
Required
High school diploma or equivalent required
Minimum 1 year professional work experience preferably in an administrative support role
Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet
Basic computer knowledge with ability to operate keyboard for data entry
Attention to detail in composing, keying, and proofing professional business materials
Customer oriented with ability to listen to and anticipate needs of the customer
Adaptable with ability to switch tasks based on shifting priorities
Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals
Preferred
A strong drive to succeed
Excellent customer service skills
Superb verbal and written communication skills
Proficiency with popular business applications including Microsoft Word and Excel
Attention to detail
Benefits
Generous paid vacation, medical, dental and vision benefits
Tuition Reimbursement and 401k with matching
Opportunities to improve your skills and advance in your career
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Leadership Team
Timothy McGrath
President & CEO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
Company data provided by crunchbase