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PJI Law, PLC · 3 months ago

Intake Specialist I

United States

Full-time

Remote

New Grad, Entry Level

PJI Law, PLC is a boutique law firm seeking a motivated virtual Intake Specialist I to join their Intake team. This role focuses on sales and client interaction rather than traditional data collection, requiring strong communication skills and a desire to help clients while earning uncapped bonuses.

Law EnforcementLegalProfessional Services

Responsibilities

Pick up the phone within 5 seconds of ringing

Respond to client and prospective client inquiries within 8 business hours

Warm calling prospective clients

Learn and manage CRM platforms

Close over-the-phone sales

Protect the firm from unqualified leads

Growth mindset with the ability to adapt to change

Multitask with administrative responsibilities

Help anyone who calls our firm

Proficiency in the use of Microsoft 365 and Google Workspace

Fluent in English (ability to email in US English)

Prepare Client Agreements for potential new clients

Qualification

Sales experienceCRM platformsMicrosoft 365Google WorkspaceOrganizedMultitaskFluent in EnglishInterpersonal skillsDetail-orientedGrowth mindset

Required

Entry-level experience

Sales experience is required

Fluent in English (ability to email in US English)

Proficiency in the use of Microsoft 365 and Google Workspace

Ability to work US Business Hours: Monday through Friday from 9:00 am to 6:00 pm Eastern Standard Time or 3:00 pm/4:00 pm until 12:00 am/1:00 am South African Standard Time

Computer with Solid State Drive (SSD), 500 GB storage or better, 16 GB RAM or better, and a CPU/processor capable of running Windows 11 or later

Separate mouse

Webcam

Headphones with a microphone

Uninterrupted power supply (i.e., UPS, inverter)

Internet: fiber or equivalent, minimum 100 mbps. Uncapped and 24/7

Connection must be via Ethernet cable, rather than Wi-Fi