Westminster Company · 3 months ago
Resident Services Coordinator - Part Time (27642)
Westminster Company is committed to improving the lives of its residents through various programs and advocacy efforts. The Resident Services Coordinator will develop community partnerships, implement anti-drug programs, and serve as a mediator for resident issues, ensuring effective communication and outreach services.
Financial ServicesProperty ManagementReal EstateRecreation
Responsibilities
Develop and Implement Anti-Drug Program
Network with community agencies, businesses, officials, educators, police and local churches to form partnerships that serve as a catalyst for bringing their services onto the site and surrounding community
Become familiar with welfare reform as mandated by the State and Federal Governments to help prepare existing residents for these changes
Increase use of the Neighborhood Network Centers (NNC) using HUD’s framework as a guideline to increase employability and self-sufficiency
Serve as a representative of the residents to ensure the inclusion of the site in city, town or county improvements and pertinent issues
Coordinate efforts with existing staff to establish a Resident Council; provide or seek leadership training
Serve as an advocate for residents by providing outreach and referral services, as needed
Meet on a regular schedule with management to maintain effective communication; contribute to the site newsletter
Make educational programs available to the community, and bring in external resources, as needed
Serve as a mediator when conflicts arise
Keep residents informed of available services, activities, and programs
Follow Westminster Company policies and procedures
Submit required HUD and Corporate reports in a timely manner
Work to mitigate resident issues with the resident, while acknowledging and understanding that the Site Property Manager is the enforcer of the lease and any rules and regulations that are part of the lease
Qualification
Required
High School education level
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls
Ability to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 25 pounds
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Ability to work near moving mechanical parts
Ability to work in outside weather conditions and be exposed to wet and/or humid conditions, toxic or caustic chemicals, and risk of electrical shock
Ability to work in a moderate noise level environment
Preferred
Two years of management experience – track record of handling customer service situations successfully
Computer experience using spreadsheet and word processing programs
Company
Westminster Company
Westminster Company provides property, and investment management, recreational programs, residents, and communications services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase