Concept Plus, LLC ยท 3 months ago
Lead Instructor Led Training Producer
United States
Full-time
Remote
Senior Level
4+ years expConcept Plus, LLC is a growing consulting firm headquartered in Fairfax, VA, recognized as one of the "25 Most Powerful Oracle Solution Providers". The Lead Instructor Led Training Producer will oversee a team of producers and collaborate with various stakeholders to provide support for courses and workshops, ensuring smooth operations and technical assistance during training sessions.
Information Technology & Services
No H1B
U.S. Citizen Only
Responsibilities
Review and coordinate evolutions related to team support of scheduling, logistics, and resource planning for classes, seminars, workshops, and multi-day training programs
Serve as the escalation point of control during instructor connectivity issues, directing activities and maintaining instructional flow until technical service is restored
Review and monitor usage of and distribute pre-course information packets with registration instructions, prerequisite assignments, connection test details, travel and lodging guidance, dress code, access requirements, parking information, and course resource links
Administer virtual learning environments by launching online sessions, distributing secure access links, creating and managing breakout rooms, monitoring participation, troubleshooting in real time, and performing pre-event connectivity checks
Collaborate with faculty and support teams to ensure all instructional materials are prepared, accessible, and distributed per the training schedule; manage inventory of commercial products, upload client-generated content to designated platforms, and archive official publications for digital access
Maintain processes and procedures for the maintenance and update of comprehensive student records, including demographics, contact details, evaluations, and participation history; produce accurate rosters, data reports, and visual presentations for faculty and leadership review
Utilize email, Microsoft Teams, and learning management systems to communicate updates, distribute course materials, and post administrative documents to information delivery platforms
Provide direct technical assistance with audiovisual equipment setup, IT system logins, and navigation of virtual training platforms and resources
Provide oversight support for virtual events conducted by the customer, to include oversight of coordination with remote site resources
Qualification
Required
US Citizen
4+ years experience working with clients/customers on complex modern learning projects, at least 1 or more years of that experience having served as the lead of a learning producer team
Demonstrated professional experience in providing production support to faculty and students in virtual and classroom learning environments
Proficiency with applications and tools within the Microsoft 365 Suite, MS Teams for Education, enterprise learning management systems and enterprise data reporting tools
Benefits
Competitive pay
Comprehensive health insurance
Dental and vision insurance
Paid life insurance
Paid time off
11 paid holidays
Bonuses
Tuition reimbursement
Unlimited training
Company
Concept Plus, LLC
Concept Plus is a technology services company offering deep technical expertise, an experienced team, and a dedication to maximizing business productivity.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Theron Johnson
Chief Technology Officer
Company data provided by crunchbase