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IES Communications · 3 months ago

Switchgear Sales Engineer

Batavia, Ohio

Full-time

Onsite

Entry, Mid Level

2+ years exp

IES Infrastructure is a company that focuses on providing advanced customer support and technical expertise in the electrical industry. The Switchgear Sales Engineer role involves collaborating with various teams to prepare quotations, develop bid strategies, and provide technical support to customers, ensuring their needs are met effectively.

Information and Communications Technology (ICT)Information ServicesInformation Technology

Responsibilities

You will collaborate with various teams, including Inside Sales, Engineering, Project Managers, and Account Managers, to create solutions that meet customer needs

Partner with Engineering to develop bid strategies, proposals, and Bills of Material for customer’s needs

Stay updated on competitive offerings and share insights with team members to create counter strategies

Prepare quotation packages utilizing technical knowledge

Create bills of material for standard and simple projects

Interpret customer requirements and match products to specifications and drawings

Collaborate with Sales Engineers to ensure technical compatibility and competitiveness of quotes, and that all project requirements are met

Communicate contractual, technical, and commercial terms

Provide advanced technical support to customers and the sales channel on various industrial products and services

Resolve complex technical product questions, escalating when necessary

Provide complex product and solutions application support for various equipment such as panelboards, switchboards, and switchgear

Manage post-order support by addressing technical questions and issues that arise after an order is placed

Hand off quotation packages with comments on exceptions and built-in value for Sales Leaders to use in customer presentations

Collaborate during the order conversion process as needed

Build relationships with customers to enhance their experience

Advocate for the customer, seeking suitable solutions or workarounds

Interface with internal functions like Quality, Engineering, and Product Management on the customer’s behalf

Qualification

Quotation experienceLow voltage distributionMedium voltage distributionAutoCAD (2D)NEC equipment standardsUL891 & NFPA 70 knowledgeCustomer focusTime managementVerbal communicationWritten communication

Required

2 + Years relevant customer facing technical experience

Bachelor's degree in engineering or business is preferred. A combination of education and/or relevant experience will be considered

Proven quotation experience in the electrical industry

Knowledgeable low voltage electrical distribution and/or medium voltage electrical distribution equipment. Familiarity with Power Distribution Equipment such as busway, panelboards, transformers, switchboards, electrical components, and services

Understanding of and ability to apply NEC equipment standards and local codes

Understanding of competitor products

Extensive knowledge of following codes: UL891 & NFPA 70

AutoCAD (2D)

Self-motivated team player with good time management, verbal and written communication skills

Ability to effectively use company software and collaborative tools

Ability to manage several tasks simultaneously

All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills

Ability to adapt to changes in daily activities is essential

Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands

All applicants must pass a background check and drug/alcohol screening and must have a clean driving record

Preferred

Be able to develop complete submittal drawing sets consisting of: Three Line, Schematics, Point to point wiring diagrams, Customer Connection drawings, All mechanical drawings done by others