Agility Robotics · 3 hours ago
Senior Deployment Specialist
Pittsburgh, PA
Full-time
Hybrid
Senior LevelAgility Robotics is a pioneer in robotics, known for their robot, Digit, which is designed to work alongside people. The Senior Deployment Specialist will support the execution of deployment strategies, perform robot operations onsite, and manage troubleshooting and repair tasks to ensure successful service delivery.
Industrial EngineeringMechanical EngineeringRobotics
No H1B
Responsibilities
Support the day-to-day robot operations and service delivery for all robots including troubleshooting and repair
Lead all robot activities for media events and customer demonstrations
Support cross-functional teams to perform root cause analyses
Gather metrics and KPI's for key elements to assess the quality of products and assist in operational process improvements
Assist in the creation, implementation, and maintenance of cross-functional training, work instructions, best practices, and procedures to ensure consistency with customer needs, company goals, and industry best practices
Identify and communicate resource needs and gaps for successful deployments
Continually assess service performance levels and take timely action to remove performance barriers and reinforce procedures, policies, and guidelines
Work with the engineering, service, and production teams to develop and manage preventative and predictive maintenance schedules including part consumption and order tracking along with long term forecasting
Engage in cross-department communication to address emergent issues and service needs
Support engineering and operations with testing and performance management
Other activities as defined by manager to ensure successful deployments/events
Qualification
Required
Bachelors degree or equivalent technical degree or experience
Mechatronics troubleshooting, root causing, maintenance and repair
Excellent hand tool skills
Providing clear direction and detailed updates to management
Operating in a fast-moving environment with tight deadlines
Working both independently and collaboratively in a remote workforce environment
Excellent analytical, verbal, written, and interpersonal communication skills
Ability to follow cross departmental standard operating procedures
Experience traveling independently
Excellent customer communication skills
Preferred
Providing technical services to autonomous systems
Experience with Jira and Confluence
Experience with project improvement methodologies
Proficiency in using Google Suite and the Linux Operating System
Experience supporting high uptime (24/7), high-reliability systems in customer facilities
Benefits
401(k) Plan: Includes a 6% company match.
Equity: Company stock options.
Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
Benefit Start Date: Eligible for benefits on your first day of employment.
Well-Being Support: Employee Assistance Program (EAP).
Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.
10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
Generous paid parental leave programs.
A culture that supports flexible work arrangements.
Professional development and tuition reimbursement programs.
Relocation Assistance: Provided for eligible roles.
Company
Agility Robotics
Agility Robotics builds an efficient, agile, and robust legged platforms for real world applications.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$178.79MKey Investors
NVenturesSchaeffler GroupPlayground Global
2025-09-10Series C
2024-11-13Corporate Round
2022-04-22Series B· $150M
Leadership Team
Peggy Johnson
Chief Executive Officer
Jonathan Hurst
Co-Founder and Chief Robot Officer
Recent News
2025-12-31
New Orleans CityBusiness
2025-12-30
The Motley Fool
2025-12-26
Company data provided by crunchbase