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The Buckle, Inc. · 1 week ago

Sales and Management Intern

Orland Park, IL

Internship

Onsite

Intern

$15/hr - $19/hr

The Buckle, Inc. is a retail company focused on creating enjoyable shopping experiences. The Sales and Management Intern will assist in various sales, merchandising, and operational tasks while working closely with store management to understand retail business operations.

Retail

No H1B

Responsibilities

Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest

Answer questions regarding the store and its merchandise

Recommend, select, and help locate or obtain merchandise based on Guest needs and desires

Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience

Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team

Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management

Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area

Help Guests try on or fit merchandise

Check out and bag purchases

Prepare merchandise for alterations

Knowledgeable of all exchange and return procedures for Guests

Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals

Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect

Place Special Orders or call other stores to find desired merchandise

Maintain and build good Guest relationships to develop a client based business

Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest

Consistently maintain high standards, whether or not the Manager is present

Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend

Maintain a positive attitude at all times creating a positive floor culture

Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn

Stay current on product range

Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback

Ensure sales floor is consistently sized and new freight is appropriately displayed

Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs

Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits

Watch for and recognize security risks and thefts, and know how to prevent or handle these situations

Follow all Loss Prevention guidelines, including daily bag and purse checks

Develop and maintain knowledge of Point of Sale (“POS”) procedures

Understand and execute all policies regarding payments, exchanges and Loss Prevention practices

Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers

Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement

Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns

Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual

Provide weekly reports and progress updates to the Area Manager and District Manager

Develop an understanding of Buckle’s products, sales presentation and merchandising process

Put knowledge into action by managing a product category – set sales goals, educate teammates and track your own results

Lead and motivate the team by tracking the specific department or company tool through Performance Tracker

Develop recruiting, merchandising and leadership skills

Actively participate monthly in conference calls

Take ownership and responsibility for all required assignments within the Internship

Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Special projects and other duties as assigned

Qualification

Sales GenerationGuest ServiceVisual MerchandisingPoint of Sale (POS)Customer Relationship ManagementTeam CollaborationPositive AttitudeLeadership Skills

Required

In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary

Interested in long-term commitment with Buckle

No visa sponsorship is available

Benefits

Health

Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.

Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health.

Virtual Care 24/7 access to general, behavioral, and dermatology consultations.

Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.

401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates.

Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan.

Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance.

Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style.

Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day.

Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work.

Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates.

Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection.

Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates.

Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style.

Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care.

Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.

Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked.