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Hanania Automotive Group · 3 months ago

INTERNET SALES ASSOCIATE - BUICK/GMC ST AUGUSTINE

St Augustine, FL, USA

Full-time

Onsite

New Grad, Entry Level

$0/yr - $120K/yr

Hanania Automotive Group is seeking an Internet Sales Associate to enhance their digital sales efforts. In this role, you will engage customers online, convert leads into sales, and ensure a satisfying customer experience throughout the automotive journey.

AutomotiveTransportation

Responsibilities

Handle inbound and outbound inquiries with energy and enthusiasm, ensuring 100% customer satisfaction

Connect with prospective buyers via phone and email, setting appointments, following up on no-shows, and guiding them through the sales process

Build rapport with potential buyers, maintain an owner follow-up system to encourage repeat business, and ensure customers understand their vehicle's features and paperwork

Use your expertise to demonstrate vehicles, explain features, and tailor your pitch to meet each customer's unique needs

Overcome objections, negotiate prices, and close sales with finesse, ensuring a smooth and satisfying customer experience

Utilize CRM systems and digital tools to manage leads, track sales, and stay ahead in the digital sales arena

Stay informed about automotive terminology, technological changes, and dealership inventory. Prospect and qualify leads through various channels and recommend sales campaigns

Work closely with the Internet Sales Manager and the management team to provide timely quotes and support