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Crane Worldwide Logistics · 3 months ago

International Operations Agent

Groveport, OH

Full-time

Onsite

Mid Level

4+ years exp

Crane Worldwide Logistics LLC is a leading logistics company seeking an International Operations Agent. The role involves managing cargo movement, preparing necessary documentation for customs clearance, and ensuring client satisfaction through effective communication and service execution.

Freight ServiceLogisticsSupply Chain ManagementTransportation

No H1B

Responsibilities

Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world

Prepares documents necessary to complete export, import and customs clearance process

Track and trace cargo as necessary to insure proper movement and delivery

Provide accounting department with proper and correct billing information

Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)

Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution

Seek the most profitable mode of shipment yet meet client's requirement for the movement of freight

Qualification

Import/export regulationsClient communication skillsOrganizational skillsMicrosoft WordMicrosoft ExcelClient service skillsVerbal communicationWritten communicationWork under pressure

Required

High School Diploma or GED required

Minimum 4 years related experience

Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports

Must have strong verbal and written communication skills

The ability to work in a fast-paced environment

Strong organizational skills are required, due to the high volume and demands of the position

Strong knowledge of Microsoft word and excel

Excellent client service skills

Ability to handle pressure and responsibility in a fast pace environment, in a timely and effective manner

Talking, hearing and using hands to operate computer equipment

Vision abilities required by this job include close vision and the ability to adjust focus

Job may require extended sitting or standing, use of standard office equipment