Intact Insurance Specialty Solutions · 3 weeks ago
Claims Consultant - Contract Surety (Hybrid or Remote)
Intact Insurance Specialty Solutions is a leader in the specialty insurance market, dedicated to helping businesses thrive. The Claims Consultant will handle and resolve complex claims in the Contract Surety team, ensuring compliance and fostering trust within construction and infrastructure projects.
FinanceFinancial ServicesInsurance
Responsibilities
Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages for very complex and specialized claims
Determines coverage, drafts coverage correspondence, responds to coverage questions raised by insureds and others
Determines exposure, establishes adequate reserves and makes timely adjustments as required
Selects, assigns and directs activities of internal and external resources as required; including independent adjusters, appraisers and attorneys. Identifies questionable claims and consults with SIU for further direction as appropriate
Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level
Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate
Communicates as needed with underwriting business partners regarding claims trends and legal climate. Provides expertise and insight as requested relative to needed coverage changes or enhancements
Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively
Stays abreast of state license requirements and participates in continuing education as required
Will coach or train less experienced claim representatives
Develops and leads technical training and provides guidance to other departments within the organization, as needed
Qualification
Required
Bachelor's or equivalent experience degree required
JD may be required depending on the needs and requirements of a business unit
7-10 years of progressively more complex, specialized claims handling experience
Preferred
Desired Experience working with Payment Performance Bonds
Benefits
Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
Company
Intact Insurance Specialty Solutions
Intact Insurance Specialty Solutions offer a range of specialty insurance products sold through independent agencies and wholesalers.
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-05-02Acquired
2006-11-09IPO
Leadership Team
Recent News
2025-08-21
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