Invoca · 3 months ago
Senior AI Information Security Analyst
United States
Full-time
Remote
Senior Level
$107K/yr - $161K/yrInvoca is a rapidly growing company focused on scaling its AI and Information Security program. The Senior AI Information Security Analyst will play a key role in executing a comprehensive global AI and security compliance strategy, ensuring compliance with international regulations and frameworks, and fostering responsible AI practices across diverse teams.
Artificial Intelligence (AI)Digital MarketingSpeech Recognition
No H1B
Responsibilities
Shape AI & Security Compliance: You'll play a key role in executing a comprehensive global AI and security compliance strategy, aligning with our business objectives and values. You'll contribute to ensuring compliance with international regulations and frameworks such as ISO 42001, ISO 27001, PCI DSS 4.0, SOC 2, GDPR, CCPA, and HIPAA. You'll collaborate with diverse teams (Product, Engineering, AI/ML, HR, Legal, Sales) to foster responsible and ethical AI practices through policies, controls, and communications
Strengthen Audit & Risk Management: You'll participate in regular internal and external AI and information security audits, ensuring our compliance programs are effective. You'll help identify control gaps, provide context to risk owners, and contribute to improvements that mitigate compliance and AI-related risks. You'll also work across teams to build a comprehensive risk register and offer guidance on Third-Party Risk Management (TPRM) and vendor risk management
Advance Policy & Program Development: You'll assist in creating and updating policies to address internal and external threats, including emerging AI risks like adversarial AI, data poisoning, and model drift. You'll help embed responsible AI and security practices into our development lifecycle through policies, playbooks, continuous monitoring, and governance guardrails
Build Customer Trust & Enable Sales: You'll support our Customer Success and Sales teams by responding to customer AI and security questionnaires, identifying opportunities for automation and process improvement. You'll build customer confidence in Invoca's AI systems and compliance programs through direct interactions and develop scalable solutions for sales enablement, including standardized compliance documentation and AI risk transparency materials
Drive Education & Awareness: You'll keep stakeholders informed about new AI regulations and compliance changes, proactively preparing the organization for third-party audits and certifications. You'll train employees on AI risk management, ethical AI principles, and compliance responsibilities, promoting awareness of AI trust, accountability, and transparency across the organization
Team Enablement & Leadership: You'll provide roadmap guidance for the long-term direction of AI and compliance practices within the team. You'll mentor junior team members, helping them build skills in AI compliance, auditing, and governance frameworks, and participate in on-call rotations to support security operations, incident response, and production reliability
Qualification
Required
Strong knowledge and experience with compliance frameworks, including ISO 42001, ISO 27001, PCI DSS 4.0, SOC 2, GDPR, HIPAA, and CCPA
Understanding of AI risk management, governance, and ethical AI principles (bias, fairness, transparency, accountability)
Excellent verbal and written communication skills with the ability to explain complex AI compliance requirements to diverse teams
Experience with compliance audits, evidence collection, and policy creation for both security and AI systems
Team leadership or project management experience, with a proven ability to mentor and influence cross-functional stakeholders
Familiarity with operational security practices: log analysis, incident response, on-call participation, and escalation management
Understanding of modern technical environments, including cloud computing, Infrastructure as Code, CI/CD pipelines, and SDLC processes
Deep understanding of AI policy domains such as explainability, transparency, fairness/non-discrimination, accountability, and the ability to design practical monitoring (e.g., fairness trackers) that align with evolving standards
Depth of knowledge beyond surface-level compliance, with the ability to adapt in the face of a rapidly changing and evolving AI regulatory landscape
Benefits
Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
Stock Options – All employees are invited to share in Invoca’s success through stock options.
Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
Company
Invoca
Invoca, the recognized leader in conversation intelligence AI for marketing, e-commerce, and contact center teams
Founded in 2008
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$201.5MKey Investors
Silver Lake WatermanMorgan Stanley Alternative Investment PartnersAccel
2022-06-14Series F· $83M
2019-10-17Series E· $56M
2016-03-30Series D· $30M
Leadership Team
Gregg Johnson
CEO
Teresa Dietrich
Chief Technology Officer
Recent News
2025-11-14
Destination CRM
2025-11-07
Company data provided by crunchbase