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Go Store It Self-Storage · 3 months ago

Self-Storage Assistant Regional Manager - Waxhaw, NC

Waxhaw, NC

Full-time

Onsite

Mid Level

Go Store It Self-Storage is a leading provider of secure storage solutions with a commitment to exceptional customer service. The Self-Storage Assistant Regional Manager will assist with various operational tasks, including training new hires, handling customer escalations, and maintaining the property to ensure a clean and functional environment.

Real Estate

Responsibilities

Assist with initial contact to applicants following specific interview aid

Training new hires following training manually

Updating unit status

Adjusting rates

Handling customer escalations not related to employee complaints

Walk the property every day. Look for trash, damage, lights out, leaks, or anything that’s off

Fix small things like locks, lights, doors, toilets, and simple paint or patch repairs

Keep the place clean. Hallways, driveways, units, bathrooms, and trash runs

Turn over units after move-outs. Sweep, clean, and get them ready for the next renter

Check gates, lights, and alarms to make sure they’re working

Help customers when they’re on site and need a hand

Take care of the place so it looks right and runs smooth. Like something you’re proud to be part of

Qualification

Customer serviceProperty maintenanceTeam trainingProblem solvingAttention to detail

Required

High school graduation or equivalent required

Valid Driver's License and reliable means of transportation

Benefits

Health, dental, and vision insurance

Life insurance (we cover the cost)

401(k) with company match

Two weeks paid time off in your first year, plus ten paid holidays

Tools and supplies provided. No paying out of pocket to do your job.

Company

Go Store It Self-Storage

Based in Charlotte, North Carolina, Go Store It is a self-storage development, acquisition, property, and asset management company dedicated to providing quality storage solutions.

Founded in 2013