Bluefish · 3 months ago
Customer AI Strategist
New York, Hybrid
Full-time
Hybrid
Senior Level
5+ years expBluefishai is a pioneering company in AI-powered SaaS, focused on helping brands enhance their performance in the AI marketing landscape. They are seeking a seasoned Customer AI Strategist to advise enterprise marketers on implementing AI Marketing strategies that yield measurable results.
Artificial Intelligence (AI)Information TechnologyMarketing
Responsibilities
Serve as a senior advisor to customer executives and teams, shaping their AI Marketing adoption roadmap and ensuring Bluefish solutions deliver measurable impact
Own strategic relationships with key accounts, delivering executive-level insights, quarterly business reviews, and tailored optimization plans that drive retention and growth
Stay ahead of AI, SaaS, SEO, and marketing technology trends—bringing forward-looking insights to customers and helping Bluefish anticipate industry shifts
Identify and codify patterns from customer engagements to shape Bluefish’s best practices, thought leadership, and playbooks for AI-powered performance
Collaborate with product, account, and operations to bring customer feedback into product strategy and ensure alignment between customer outcomes and Bluefish’s roadmap
Qualification
Required
5+ years of relevant experience in a customer-facing, customer-leading roles (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company
Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment
Strong ability to translate complex data into meaningful strategies and recommendations
Familiarity with prompt engineering and large language model (LLM) behavior is a major plus
Experience working with analytics tools (e.g., Excel, SQL, BI dashboards)
Excellent communication and presentation skills—confident working with both technical and executive stakeholders
Strong program and project management skills with a proven ability to juggle multiple clients and deadlines
Bachelor's degree in a technical, business, or finance-related field preferred
Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment
Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value
Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind
Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done
Preferred
Background in SEO (e.g., keyword strategy, performance analysis, organic growth)
Experience in digital marketing or campaign performance analysis
Prior roles in SEO analysis, marketing operations, or conversion optimization
Company
Bluefish
Bluefish helps the largest brands in the world manage their performance across major AI platforms.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$20M2025-08-20Series A· $20M
2024-05-31Seed
Leadership Team
Alex Sherman
CEO and Co-Founder
Recent News
Company data provided by crunchbase