The Cincinnati Insurance Companies · 3 months ago
Claims - Field Claims Representative
The Cincinnati Insurance Companies is committed to putting people first and is seeking a Field Claims Representative to service the territory surrounding Poughkeepsie, New York. This role involves investigating and evaluating multi-line insurance claims to ensure accurate settlements while providing superior customer service.
Insurance
Responsibilities
Complete thorough claim investigations
Interview insureds, claimants, and witnesses
Consult police and hospital records
Evaluate claim facts and policy coverage
Inspect property and auto damages and write repair estimates
Prepare reports of findings and secure settlements with insureds and claimants
Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
Provide superior and professional customer service
Once eligible, become a certified and active Arbitration Panelist
Qualification
Required
reside within the territory surrounding Poughkeepsie, New York
be available and communicative during your regular business hours
a desire to learn about the insurance industry and provide a great customer experience
the ability to work unsupervised
excellent verbal and written communication skills
strong interpersonal skills
excellent problem-solving, negotiation, organizational and prioritization skills
preparedness to follow-up with others in a timely manner
a valid driver's license
a bachelor's degree
one or more years of claims handling experience
Preferred
AINS, AIC, or CPCU designations preferred
multi-line claims experience preferred
Benefits
Company car
Company stock options, including Restricted Share Units and Incentive based stock options
Paid time off (PTO)
401K with 6% company match
Company
The Cincinnati Insurance Companies
The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.