Providge Consulting · 3 months ago
Salesforce Functional Expert – Higher Education (Education Cloud)
United States
Full-time, Contract
Remote
Mid Level
3+ years expProvidge Consulting is seeking an experienced Salesforce Functional Expert specializing in the Salesforce Education Cloud for the Higher Education sector. This role involves gathering requirements, configuring solutions, and optimizing user experiences while aligning business needs with platform capabilities.
Business IntelligenceCloud ComputingProject ManagementSoftware
Responsibilities
Serve as a subject matter expert (SME) for Salesforce Education Cloud capabilities and Higher Education CRM best practices
Translate institutional business needs into scalable, efficient Salesforce solutions
Lead discovery workshops, requirement-gathering sessions, and functional design reviews with stakeholders from admissions, advising, marketing, student services, and advancement
Design, configure, and optimize Education Cloud features, including Student Success Hub, Admissions Connect, EDA (Education Data Architecture), and Experience Cloud portals
Collaborate with developers and technical architects to deliver integrated solutions (e.g., SIS, LMS, financial aid systems)
Support data modeling and management strategies using EDA
Act as liaison between business units and technical teams
Provide user training, functional documentation, and change management support
Advocate for platform adoption and continuous improvement based on user feedback and analytics
Assist with roadmap development, release planning, and backlog grooming
Support testing, UAT coordination, and post-launch optimization
Participate in governance processes to ensure platform alignment with institutional goals
Qualification
Required
3–5+ years of hands-on experience with Salesforce, including configuration and solutioning
2+ years working with Salesforce Education Cloud and/or Education Data Architecture (EDA)
Deep understanding of student lifecycle and CRM processes in higher education
Demonstrated ability to translate business requirements into Salesforce functionality without heavy custom code
Strong interpersonal and communication skills to engage with diverse university stakeholders
Preferred
Salesforce certifications (e.g., Education Cloud Consultant, Administrator, Advanced Administrator, Business Analyst)
Experience integrating Salesforce with SIS (e.g., Banner, PeopleSoft), LMS, or other campus systems
Knowledge of data governance and privacy regulations relevant to education (FERPA, GDPR)
Experience with agile methodologies and project management tools like Jira or Asana
Company
Providge Consulting
Providge Consulting is an IT firm that offers project management, cloud-based software, ERP, business intelligence and cloud sloutions.
11-50 employees
H1B Sponsorship
Providge Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2021 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase