Cavender's · 3 months ago
Department Manager – Ladies
Midlothian, TX 76065, USA
Full-time
Hybrid
Mid LevelCavender's is a retail company focused on providing excellent customer service and maintaining a strong brand image. They are seeking a Department Manager who will oversee daily operations, drive sales, train associates, and maintain department standards.
E-CommerceFashionRetail
Responsibilities
Support the “Cavender’s Culture” and drive our Mission, Vision, and Values
Supervise and support department associates to ensure excellent customer service, optimizing sales through customer conversion, units per transaction, average dollar sales and average unit retail, and efficient department in-stock, merchandise presentation and general departmental operations
Maintain knowledge of store and company policies, ensuring departmental compliance
Monitor department appearance, cleanliness, and organization to reflect Cavender’s brand image
Assist in hiring, training, and onboarding of new department associates
Help track department performance and contribute to achieving store goals for sales, payroll, and customer experience
Monitor and correct timecard exceptions and missed punches for department associates
Maintain an active role in personal selling and serve as a product expert and trainer in the department
Coach team members on sales techniques, product knowledge, and company expectations (ADS, UPTs, etc.)
Open and close department and store as directed and support full-store operations as needed
Handle and escalate customer issues or personnel matters within the department
Practice shrinkage control and loss prevention practices, reporting any concerns promptly
Contribute to a safe and secure store environment and report incidents or hazards
Assist store leadership with storewide initiatives and other duties as assigned
Qualification
Required
Proven ability to sell product and manage a retail department. Ability to manage store shifts effectively
Proven ability to drive results, develop talent, excel in customer service and exercise sound decision making and judgement
Ability to comprehend basic instructions, interpret documents and apply abstract principles to a wide range of complex tasks
Ability to read and understand the meanings of words and effectively respond
Ability to analyze information and write reports
Associate must be able to stay alert and productive during work hours assigned
Company
Cavender's
Cavender's is cowboy boots and western wear outfitter supplier.
Founded in 1965
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Thompson
CFO
Larry Waterman
Executive Vice President & COO
Recent News
2025-08-26
2025-01-08
Company data provided by crunchbase