Wilkins Recreational Vehicles · 3 months ago
Front End Customer Service
Churchville, NY
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrWilkins Recreational Vehicles is an award-winning team that values professionalism and customer focus. They are seeking a Customer Experience Coordinator to provide exceptional front-line customer service, create positive first impressions, and support the coordination of incoming vehicles.
AutomotiveRecreational VehiclesRetail
Responsibilities
Greet and welcome all incoming customers in a warm, friendly, and professional manner—creating a positive first impression and helping set the tone for an exceptional experience
Provide excellent front-line customer service by directing customers to the appropriate team member or department with confidence and care
Promptly and professionally answer incoming phone calls, ensuring accurate information is provided or calls are routed appropriately
Support the coordination and check-in process of all incoming new vehicles, working closely with both sales and service departments. Complete associated paperwork and input vehicle information accurately into our system
Serve as a helpful administrative resource for the entire Wilkins RV team—keeping our operations running smoothly and efficiently
Qualification
Required
Strong interpersonal skills with the ability to warmly and professionally interact with customers and colleagues
Dependable, detail-oriented, and organized with a customer-first mindset
Capable of effectively handling multiple calls and tasks in a fast-paced environment while maintaining a positive attitude
Saturday and Evening availability
Company
Wilkins Recreational Vehicles
Join a team with a legacy of excellence! Wilkins RV, a family-owned business spanning three generations, is the premier RV dealer in New York, offering top-quality RVs, outstanding customer service, and a passion for adventure.
Founded in 1936
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase