Instacart · 3 months ago
Business Systems Analyst II - Order to Cash (O2C)
United States
Full-time
Remote
Mid Level
$135K/yr - $143K/yr
3+ years expInstacart is transforming the grocery industry and is seeking a Business Systems Analyst II to support the design and delivery of Order to Cash (O2C) system solutions. This role involves collaborating with multiple teams to translate business requirements into scalable solutions while ensuring compliance and process optimization.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Support and at times lead discovery, design, configuration, and testing of Oracle Cloud O2C modules (AR, Billing, Collections, Credit, CDM), High Radius, and Billing Platform (or related billing and revenue recognition product)
Partner with senior BSAs and project leads to ensure solutions meet functional and compliance requirements
Document requirements, configurations, and test results to support auditability and readiness
Collaborate with Finance, Accounting, Sales/Operations, IT, Product, and Engineering to gather requirements and validate solutions
Work with operational support counterparts to address system issues and integrate user feedback into enhancements
Serve as a bridge between technical teams and business stakeholders, ensuring clear communication
Identify opportunities to improve efficiency in O2C processes through automation, standardization, and Oracle capabilities
Assist in ensuring compliance with SOX, internal controls, and audit requirements by following established practices and documentation standards
Contribute to maintaining documentation for process and system changes
Stay current on Oracle Cloud quarterly releases and O2C features, contributing ideas for adoption
Participate in enablement sessions, workshops, and team knowledge-sharing activities
Explore exposure to AI and automation use cases in O2C (e.g., predictive collections, cash application automation)
Qualification
Required
3–5 years of experience in financial systems, ERP, or business systems roles, including at least 2 years with Oracle Cloud ERP O2C modules
Experience contributing to ERP/O2C implementations (supporting design, testing, deployment)
Strong analytical and problem-solving skills with attention to detail
Ability to create clear documentation and communicate effectively with technical and non-technical audiences
Background working in agile or hybrid delivery models
Curious and eager to build expertise in O2C and ERP systems
Collaborative, proactive, and comfortable working across multiple stakeholders
Strong organizational skills and ability to manage tasks in a fast-paced environment
Open to feedback, mentorship, and continuous learning
Preferred
Experience with Salesforce, billing/revenue platforms (Billing Platform), or collections tools (e.g., HighRadius)
Familiarity with APIs, integrations, or tools like OIC
Interest in automation, AI-enabled processes, or advanced reporting in financial systems
Oracle Financials Cloud: Receivables Certified Implementation Professional Certification
Benefits
Highly market-competitive compensation and benefits
New hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
initialized.com
2026-01-14
2026-01-11
Company data provided by crunchbase