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HORIBA · 3 months ago

Technical Sales Engineer (Wet Processes)

Portland, OR

Full-time

Onsite

Mid Level

HORIBA is a global company focused on providing instruments and systems for various applications, including semiconductor manufacturing. They are seeking an experienced Technical Sales Engineer to join their Wet Process team, responsible for analyzing customer needs, developing business relationships, and coordinating technical services and sales processes.

ElectronicsManufacturing

Responsibilities

Examine and analyze customers’ needs; review requirements, recommend appropriate solutions and provide proposals for products and services based upon a thorough understanding of system level requirements

Perform field promotional work to sell and develop new business. Build relationships with key decision makers and influencers

Demonstrate products/services and provide assistance in the best application of the product

Coordinate company technical services with Product Category leaders, applications and service support resources

Coordinate delivery and expedite requirements in collaboration with Inside Sales Department

Coordinate sales forecast information and maintain sales pipeline through CRM and project coordination database

Prepare price quotations, terms of sales, delivery dates in compliance with company guidelines and subject to company approval

Qualification

Semiconductor industry experienceTechnical sales processWet etchCleaningCRM experienceDegree in chemistryCustomer relationship managementProblem-solving skillsCommunication skills

Required

Experience working in the Semiconductor industry with process and equipment engineers responsible for wet etch, wet cleans, and chemical mechanical polishing

Technical knowledge of the semiconductor manufacturing process and the equipment and component sales process

Experience with semiconductor manufacturing equipment and semiconductor process experience related to wet cleaning, wet etch, and chemical mechanical polishing

Degree in chemistry or chemical engineering or equivalent experience

Comprehend customer requirements to the level that they can be articulated to colleagues within the organization

Accurately assess customer needs and recommend the most appropriate product or service

Guide, direct and respond to technical queries

Provide timely and complete product and service quotations

Negotiate and book sales for single and multiple unit orders

Develop new business opportunities and work effectively with internal departments to provide the highest level of customer satisfaction possible

Sort out complex problems – both sales and business operations, and use communications tools like .xls and .ppt to convey important messages

Experience with CRM and an understanding of the technical sales process