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Live Nation Entertainment · 2 days ago

VIP Host- Good Luck Lounge

Sacramento, CA

Part-time

Onsite

New Grad, Entry Level

$16.50/hr - $20/hr

Live Nation Entertainment is the world’s leading live entertainment company, and they are seeking a VIP Host for their Good Luck Lounge. The role involves selling VIP upgrades, ensuring guest satisfaction, and building strong relationships with VIP clients during concert events.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing

Responsibilities

Sell VIP Upgrades such as: Premium Seats, Priority Entry & various premium upgrade products to concert patrons on nights of shows

VIP Hosts will handle the sale from inquiry, payment processing, to experience fulfillment

Check In, escort, and anticipate VIP Client needs throughout their venue visit to ensure guest satisfaction

Give proper recognition to Industry Executives and VIP clients to instill appreciation for their membership and patronage

Build strong relationships with VIP clients

Coordinate operations on night of shows with VIP Supervisors and Leads to ensure premium experiences are delivered

Execute nightly VIP setup to include check In, VIP seating areas, VIP tabletop personalization and VIP area signage as needed

Maintain exemplary and professional grooming standards and an articulate vocabulary with the ability to adapt and socialize with current audiences

Required to occasionally work Special Events that are scheduled throughout the venue

Qualification

High-end guest relationsSelling to VIP clientsProblem solvingOrganizational skillsTactDiplomacyOutgoing personalityInterpersonal communicationAttention to detailTeamwork

Required

High School Diploma or equivalent

Working knowledge of high-end restaurant operations and/or VIP Night club operations and high-end guest relations

Experience in selling to high-end, VIP clients

Ability to diffuse possibly volatile situations with tact and diplomacy

Exemplary attention to detail, outgoing personality, sense of teamwork and ability to execute programs

Skills in problem solving, handling multiple tasks, with strong verbal, organizational, and interpersonal communication skills

Must be flexible to work extend hours due to business requirements including late nights, weekends, and holidays

Working environment is fast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs using proper lifting techniques

Benefits

Free concert tickets

Dog-friendly offices

Progressive benefits like student loan reimbursement and adoption/fertility support

Company

Live Nation Entertainment

Glassdoor4.0

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

Founded in 1996