Apply on Employer Site

Live Nation Entertainment · 4 days ago

Upsell Host Brooklyn Paramount

Brooklyn, NY

Part-time

Onsite

New Grad, Entry Level

$17/hr - $20/hr

Live Nation Entertainment is the world’s leading live entertainment company, and they are seeking an Upsell Host to enhance guest experiences at concerts. This role involves upselling available inventory and ensuring guests receive exceptional service during events.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing

Responsibilities

Upsell available inventory to concert attendees

Serve as a resource of information for concert attendees

Give constant observation of Upsell Seating Areas to ensure guests are always receiving highly personal service

Maintain articulate vocabulary with the ability to adapt and socialize with current audience

Maintain exemplary and professional grooming standards

Required to occasionally work Special Events that are scheduled throughout the venue

Troubleshoot and assist with issues and elevate to management if needed

Qualification

UpsellingGuest relationsProblem solvingVerbal skillsOrganizational skillsDiplomacyInterpersonal skills

Required

Working knowledge of high-end seating procedures, guest relations, and problem solving

Experience in selling to high-end, VIP clients

Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills

Ability to diffuse possibly precarious situations with tact and diplomacy

Must have a flexible schedule

To upsell open inventory for every show and serve as Upsell host night of show to maintain constant communication with staff and clients to ensure that guests always receive highly personal service and the highest level of standards

Upsell available inventory to concert attendees

Serve as a resource of information for concert attendees

Give constant observation of Upsell Seating Areas to ensure guests are always receiving highly personal service

Maintain articulate vocabulary with the ability to adapt and socialize with current audience

Maintain exemplary and professional grooming standards

Required to occasionally work Special Events that are scheduled throughout the venue

Troubleshoot and assist with issues and elevate to management if needed

Working environment is fast paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs using proper lifting techniques

Benefits

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Company

Live Nation Entertainment

Glassdoor4.0

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

Founded in 1996