Castle Rental · 4 months ago
Accounts Manager
Berryville, AR
Full-time
Onsite
Mid LevelCastle Rental is a company focused on customer account management and revenue achievement. The Accounts Manager is responsible for managing customer accounts, ensuring timely payments, and handling product deliveries while maintaining accurate records.
Retail
Responsibilities
Maintains complete knowledge of the castle plan and customer rental agreement
Maintains current knowledge of the accounts status of all rental customers
Develops and trains customers diligently to achieve on time payment habits
Explains the rental agreement to the customer in some cases
Delivers, installs, and picks-up products to and from the customer's home as needed in a safe and damage free manner
Retrieves products from the homes of customers who choose not to renew the rental agreement
Documents and receives customers payment successfully in the field and store
Performs preventative maintenance on delivery vehicles to ensure top safe operating condition
Operates the delivery vehicle safely, following all laws, regulations, and company procedures
Cleans returned products
Assists the store manager in controlling inventory
Assists in receiving product into the store by following the proper inventory receiving and transfer procedures
Maintains records and documentation
Performs other related duties as needed
Qualification
Required
Responsible for managing customer accounts and achieving established levels of revenue and collection rates as directed by the Store Manager and general office
Maintains complete knowledge of the castle plan and customer rental agreement
Maintains current knowledge of the accounts status of all rental customers
Develops and trains customers diligently to achieve on time payment habits
Explains the rental agreement to the customer in some cases
Delivers, installs, and picks-up products to and from the customer's home as needed in a safe and damage free manner
Retrieves products from the homes of customers who choose not to renew the rental agreement
Documents and receives customers payment successfully in the field and store
Performs preventative maintenance on delivery vehicles to ensure top safe operating condition
Operates the delivery vehicle safely, following all laws, regulations, and company procedures
Cleans returned products
Assists the store manager in controlling inventory
Assists in receiving product into the store by following the proper inventory receiving and transfer procedures
Maintains records and documentation
Performs other related duties as needed
Company
Castle Rental
Everyone has a need for a rental from time to time, but rental needs vary greatly. Relax. Castle has you covered.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase