Shell Mobility and Convenience USA ยท 4 months ago
Assistant Manager
Shell Mobility and Convenience USA is seeking an Assistant Manager to oversee the efficient and profitable operation of the facility during assigned shifts. The role involves providing excellent customer service, managing daily store paperwork, addressing safety and maintenance issues, and recruiting and training new employees.
Retail
Responsibilities
Continuously work to maintain and improve image, profitability and efficiency of facility and employees. Assistant Managers will typically work the second shift, 2:00PM to 10:00PM but must be flexible. Handle's guest complaints and problems
Consults with manager concerning disciplinary action and promotions. Assumes immediate responsibility to correct infractions and provide direction
Provides guest service in keeping with the operation standards of the company
Uses cash register and charge card machines to total guest purchases quickly and efficiently. Sells and redeems lottery tickets. Sells money orders
Stocks and rotates merchandise on shelves, in coolers, display cases and freezers, counters or tables. Arrange displays to promote sales. Stamps prices on merchandise when necessary. Receive vendors 1:1 per company policy
Accountable for accurate and responsible handling of all moneys received and disbursed during a respective shift. Prepares required forms and reports for cash and inventory control during shift
Understands, operates, cleans and maintains the facility and all its equipment in a safe and efficient manner in keeping with the operating standards of the company
Prepares and records all payroll and human resources information accurately and timely. Complies with employee and guest safety regulations. Understands all general rules, company operating standards and policies
Qualification
Required
Team building, management and good communication skills are necessary
Ability to effectively and positively present information in one-on-one and small group situations to guests and other employees in the organization in the English language
Ability to read, write and comprehend and speak simple instructions, short correspondence and memos in the English language
Ability to accurately add, subtract, multiply and divide, calculate percentages and discounts
Must be able to understand and perform cash and inventory control procedures and basic accounting functions
Valid Texas Driver's License and TABC license
The employee is regularly required to stand and walk for the majority of each shift
Employees will use hands to handle or feel objects, use tools or controls; reach with hands and arms; and talk and hear
The employee is required to climb or balance, stoop, kneel and crouch
Employees must be able to move both independently and without significantly interfering with the movement of others in a confined area
The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 lbs
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, and extreme heat and cold
The employee occasionally works in high, precarious places
The noise level in the work environment is usually moderate