Balboa Nephrology ยท 3 months ago
Sr. Director of Research Operations
Balboa Nephrology is the largest kidney care practice in California, focusing on value-based care. The Senior Director of Research Operations will lead clinical research operations, manage financial performance, and drive business development while overseeing team leadership and operational excellence.
Health Care
Responsibilities
Be the primary business development executive, cultivating new relationships with CROs, sponsors, and investigator networks
Position the SMO as a multi-therapeutic research partner, emphasizing opportunities in nephrology and adjacent disease states where we have clinical expertise
Partner with PIs by highlighting their strengths in CRO/sponsor meetings to generate study opportunities
Represent the SMO at conferences, speaking engagements, and clinical/R&D forums to enhance visibility and build pipelines
Optionally coordinate with external BD firms on contingency contracts as supplementary resources
Develop detailed financial and operational forecasts that account for the inherent variability of study revenue driven by patient enrollment timing and volume
Translate enrollment activity into revenue projections by tracking current enrollment and projecting out peaks/valleys in revenue and workload across the year
Set enrollment goals that balance financial targets with clinical and operational feasibility
Build labor models to align staffing with enrollment demand, including:
Forecasting workload far in advance given long study lead times
Determining when contract staff may be needed for enrollment surges
Evaluating whether sustained demand warrants new FTE hires while avoiding future overstaffing
Create proactive study pipelines to smooth revenue cycles and support sustainable growth
Own the SMO research business P&L: monitor profitability, identify growth opportunities, and implement corrective actions
Develop and manage a study pipeline to support budget goals and long-term financial sustainability
Recommend strategic reinvestment of surplus into expansion, new sites, or distributions
Directly supervise the Director and Manager of Research; establish performance goals, career development plans, and cross-training initiatives
Foster a collaborative, mission-oriented work culture with strong operational discipline and accountability
Establish clear expectations and foster a culture of accountability, growth, collaboration, and fun across all research staff, including coordinators and assistants
Ensure team alignment with both BD and operational objectives to meet study and financial targets
Qualification
Required
8+ years in clinical research operations or SMO leadership, ideally with P&L or general manager experience
Proven track record in business development with CROs/sponsors
Deep understanding of clinical trial budgeting, enrollment modeling, and feasibility reviews
Strong financial acumen with forecasting and P&L management experience
Ability to navigate between strategic vision and operational execution
Exceptional leadership and stakeholder communication skills
Preferred
Experience in nephrology or adjacent therapeutic areas
Previous experience collaborating with CROs or external BD firms
Familiarity with cost modeling and flexible staffing structures
Benefits
Comprehensive benefits package that includes medical, dental & vision on the 1st of the month 30 days after hire.
Employer contribution of up to 10% of annual pay for your 401K.
Generous paid time off plus 8 paid holidays, a birthday float day off and a mental health day!
Company paid life insurance.
Company
Balboa Nephrology
Balboa Nephrology was founded in 1973 in San Diego and has grown to be recognized as a national leader in quality and outcomes-oriented care.