Lyon-Waugh Auto Group ยท 3 months ago
Product Genius-BMW of Peabody
Peabody, MA
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $47K/yrLyon-Waugh Auto Group is seeking a full-time Product Genius at BMW of Peabody. The role involves engaging with clients, presenting products, and providing a premium customer experience while supporting sales and service teams.
AutomotiveAutonomous VehiclesCustomer Service
Responsibilities
Product presentation and explanation, done by working with Sales Managers to keep clients in the showroom engaged and enthused
Work with clients in the service drive, i.e. product questions, demonstration of features, and post op of delivery
Establish ongoing consultative relationship with customer by being available during business hours to answer questions
Completing sold car deliveries alongside Sales Advisors
Upgrade knowledge of brand products and services by training on-the-job and participating in educational and development programs on and off site
Generate goodwill by greeting and serving the customer promptly and courteously
Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty
Other tasks assigned by the management team
Qualification
Required
Strong customer service skills
Ability to communicate effectively in a positive and professional manner
Technologically savvy
Basic Computer skills
Desire to grow
Ability to prioritize tasks; dependable
Must be 18 years of age or older
Valid driver's license & clean driving record
Preferred
Ability to drive a manual shift - a plus but not required
Benefits
Blue Cross medical, dental and vision.
Life, disability, pet insurance and more!
401(k) plans with a company match
PTO package that includes paid holidays, vacation and sick days; as well as your birthday off and a paid day to volunteer in your community
Employee Referral Bonus
Longevity bonuses and paid trips
Employee discounts on merchandise, repairs and vehicle purchases
Tickets to concert/sporting events and more
Company
Lyon-Waugh Auto Group
Lyon-Waugh Auto Group is a respected name in the automotive industry, known for our dedication to excellence.
Founded in 1993
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase