Ideas United · 3 months ago
Creative Operations Manager
Atlanta, Georgia
Full-time
Hybrid
Mid Level
4+ years expIdeas United is a creative studio focused on storytelling, partnering with brands and institutions to produce high-quality content. The Creative Operations Manager will oversee the operational aspects of the Creative Department, ensuring smooth collaboration and effective resource allocation while supporting a team of creative leaders.
AdvertisingBroadcastingMarketingVideo
Responsibilities
Build workflows that make sense for how Creative Direction, Design, and Storytelling teams collaborate
Create systems that give creatives room to explore while keeping everyone on track
Set up processes for briefs, feedback, and approvals that don’t kill momentum
Spot where things get stuck and fix them before they become bigger problems
Oversee overall utilization, handling resource allocation so no one’s drowning while others twiddle thumbs
Scale the team through our freelancer network when projects demand it
Track capacity and flag problems early
Coordinate handoffs between core team members and community freelancers
Find and implement tech that helps instead of creating more work
Get people excited about new tools instead of having them gather digital dust
Make sure systems talk to each other
Implement and optimize tools that actually help instead of creating busywork
Set quality bars that make sense and help people meet them
Create templates and guides that speed things up instead of slowing them down
Build review processes that catch issues without micromanaging
Create systems for sharing knowledge
Stay ahead of industry tools and practices that could benefit our operations
Develop a deep understanding of how we currently operate and identify opportunities for improvement through data and operational insights
Define and track the metrics that matter for strategic decision-making within the department, working collaboratively with the VP, Creative to identify what drives growth, adaptation, and great work
Create reporting frameworks that become the foundation for Creative decisions about team structure, resources, process improvements, and strategic direction
Establish regular reporting to keep leadership and the broader Creative team informed about performance, capacity, and strategic opportunities
Transform insights into recommendations that make a real difference in how we operate and grow
Qualification
Required
4+ years of hands-on creative experience— whether that's design, writing, creative direction, strategy, or similar
Speak fluent creative, and understand the difference between productive iteration and spinning wheels
Lived the creative process from messy beginning to polished end
4+ years making creative teams work better—at agencies, studios, or in-house, including experience in operations and day-to-day team management
Built systems people actually use (not just ones that look good)
Experience with project management across multiple creative disciplines
Understand how creative work really happens, from brief to delivery
Can juggle multiple complex projects without losing your mind or your sense of humor
Think systematically about problems and can solve them
Genuinely like helping teams do their best work
Stay calm when plans change (because they always do)
Able to work well in a hybrid setup, in-house (in our Atlanta office) 2 days a week
Preferred
You've managed creative budgets and can spot when projects are heading off the rails
You have experience with creative asset management and can effectively organize files so that people can easily find them
You've helped teams scale up or down and navigate changes
You understand how and where to leverage data, always balancing with the day-to-day realities of the work and people that can't be understood through numbers
Company
Ideas United
Ideas United is a marketing and advertising company specializing in video production, events, and advertising services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$15MKey Investors
Kayne Anderson Growth Capital
2019-03-13Series Unknown· $15M
Leadership Team
David Roemer
CEO and Co-Founder
Company data provided by crunchbase