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Credit Union of Atlanta · 3 months ago

Consumer Loan Processor

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

Credit Union of Atlanta is looking for a Consumer Loan Processor to ensure the timely and accurate funding of all loans originated by Financial Services Officers. The role involves gathering and preparing necessary documents, examining them for accuracy and compliance, and assisting members with inquiries regarding lending services.

BankingFinancial ServicesLending

Responsibilities

Gather and prepare necessary documents to fund approved loans within set time standards

Examines documents to ensure accuracy and compliance with existing underwriting guidelines and stipulations

Prepare and submit documents for new and existing Visa credit cards

Prepare, process, and assist with MV1s and UCCs for title and lien perfection

Prepare and process deed cancellations, subordinations, and vehicle lien releases

Prepare and process loan payoffs

Assist members and employees with basic questions regarding lending services

Review loans for quality control (accurate interest rate, required signatures, proper documentation, HYLS, underwriting guidelines, etc.)

Prepare loan packets for committee meetings, audits, examinations, or when otherwise requested

Prepare and distribute new and paid out loan follow-up correspondence

Track and perform monthly reconciliation for Open Lending

Upload members’ new insurance and cancellation notices to collateral protection insurance vendor

Respond to members’ requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance

Respond to all internal and external voicemails and emails in a timely manner, not to exceed end of day timeframe

Notate all contact and attempts to contact on members’ accounts

Perform account research for resolution of member questions and/or concerns

Represent the credit union to members in a courteous and professional manner, and provide prompt, efficient and accurate service in the processing of transactions

Establish/maintain interdepartmental relationships to ensure proper account maintenance/resolution

Assist Financial Service Officers when needed

Assist in all other areas as needed

Other duties as required

Qualification

Lending ExperienceMortgage ProcessingComputer SkillsTime ManagementInterpersonal SkillsNotary EligibilityNMLSCredit Life InsuranceWrittenVerbal SkillsOrganization SkillsProblem-Solving Skills