Viticus Group - Animal Health (Formerly WVC) · 3 months ago
Client Services Ambassador - On-Call
Las Vegas, NV
Part-time
Onsite
Entry Level
2+ years expViticus Group is a community of innovators and educators dedicated to advancing science and education in the animal health sector. They are seeking a Client Services Ambassador to assist clients during events, manage inventory, coordinate logistics, and maintain professional relationships with vendors and clients. This role requires strong communication skills and a commitment to fostering a supportive environment.
Non-profit Organization Management
Responsibilities
Assist clients with setting up name badges and making copies
Assist guests with beverages and snacks, ensuring a pleasant experience
Provide transportation services as needed, including arranging cabs, Lyft, etc
Stock coolers, snack racks, and storage closets, ensuring items are rotated using FIFO (First In, First Out)
Order supplies as needed, ensuring adherence to budget constraints
Maintain adequate supplies of food, beverages, and other necessities, monitoring inventory for freshness and recording inventory levels
Monitor the event calendar, plan event needs in advance, and ensure all necessary staff are scheduled
Ensure all meals are set on time and communicate any changes to the caterers and clients
Responsible for setting up and maintaining digital signage/logos for each event, ensuring proper operation and visual placement
Assist clients in directing the flow of lab and lecture activities
Contact outside vendors as necessary, following proper approval procedures
Maintain professional and courteous communication with clients via email and phone, ensuring effective business relationships
Work directly with others to anticipate and meet their event needs, recognizing any special requirements in advance
Ensure coffee supplies are fresh, fully stocked, and the area is clean
Perform light housekeeping duties, such as wiping down counters with sanitizer
Ensure awareness and compliance with standard operating procedures and safety policies
Print and obtain signatures on facility/client waivers
Delegate tasks effectively to promote a team-oriented environment
Work independently to organize and prioritize tasks, analyze, and troubleshoot issues, and implement solutions
Ensure all staff are updated regarding meal times and any client-requested changes
Maintain a professional and courteous demeanor at all times when interacting with Viticus Group staff and clients
Adhere to the general policies and procedures of the Oquendo and Eastern Centers
Assist with general help and support as needed/requested
Assist and collect or analyze data to measure the effectiveness of marketing initiatives
Assist transportation logistics for events and participants
Assist with scheduling and dispatching drivers
Provide administrative support to various departments as needed
Assist with event planning and execution, including setup and breakdown
Perform data entry and maintain accurate records
Qualification
Required
High School diploma or equivalent
Minimum 2 years' experience in Customer Service
Strong communication skills: clear writing, reading comprehension, and effective verbal communication
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and related programs
Excellent organizational, time management, and prioritization skills
Ability to work collaboratively with a diverse range of individuals
Strong work ethic: punctuality, initiative, dedication, and a professional demeanor
Ability to remain calm and exercise sound judgment in difficult situations
Flexible schedule and availability to work year-round
Neat and professional appearance
Commitment to upholding the organizational mission and vision
Ability to build and maintain positive relationships within and outside the organization
Independent work capability while managing multiple priorities
Excellent interpersonal skills and ability to foster supportive relationships
Passionate, compassionate, and professional at all times
Ability to sit, use hands and fingers, talk or hear, and smell continually
Ability to stand, walk, and reach frequently
Ability to climb or balance, stoop, kneel, or crouch occasionally
Ability to frequently lift and carry up to 10 lbs
Ability to occasionally lift and carry up to 50 lbs
Close vision required to see computer monitors, read documents, and operate copy and fax machines
Distance vision is required to drive an automobile if driving is a requirement of the job
Work environment is indoors and climate-controlled
Occasionally exposed to outdoor weather conditions
Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving in light traffic
Benefits
Competitive & Transparent Salary – Know what you're worth and be paid fairly for it.
Free Employee-Only Coverage – Medical, Dental, Vision, Short & Long-Term Disability, and Life Insurance – all 100% covered for you!
401(k) with 3% Company Match – Invest in your future with our retirement plan.
Supportive & Collaborative Work Culture – Be part of a mission-driven team that values connection, communication, and kindness.
Ongoing Professional Development – From workshops to conferences, we’ll support your growth every step of the way.
Wellness Programs – Take care of your mental and physical health with access to resources and wellness incentives.
Employee Recognition & Appreciation Events – We celebrate wins—big or small—throughout the year!
Unique Industry Impact – Make a real difference in veterinary medicine and animal health.
Work-Life Balance – We respect your time with predictable scheduling and occasional flexibility.
Fun Workplace Culture – Holiday contests, team lunches, and just enough quirks to make work more enjoyable.
Company
Viticus Group - Animal Health (Formerly WVC)
Viticus Group is dedicated to providing quality continuing education to the veterinary community through an array of learning styles and environments.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Pease
Chief Veterinary Medical Officer
Company data provided by crunchbase