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Tri Pointe Homes · 2 hours ago

Escrow Manager

Lake Mary, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

Tri Pointe Homes is a forward-thinking company redefining the homebuying journey. They are seeking an experienced Escrow Manager responsible for overseeing efficient closing services, developing customer relationships, and managing branch staff.

Home ImprovementReal EstateReal Estate Investment

No H1B

Responsibilities

Ensure daily branch operations are conducted per operations standards

Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing, and post-closing

Coordinate with business partners to ensure smooth transitions and support between land, construction, sales, accounting, and mortgage

Ensure quality customer service. Serve as point of contact for customer questions and concerns as needed

Monitor, review and respond to internal and state escrow and accounting audits

Ensure proper handling of all funds and closings

Prepare and adhere to departmental budgets with a focus on expense reduction and maximizing revenue

Perform as a team member in allocating and coordinating the workflow

Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures

Maintain and foster branch participation in division/community events and promote Tri Pointe Homes values and culture

Ensure that all security procedures are followed, the branch is operationally sound, and satisfactory audits are achieved

Identify & mitigate operational risk and ensure ongoing adherence with compliance procedures

Completes real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds

Completes closing by recording and filing documents; preparing and distributing final closing statements and titles. Prepares settlement statement by utilizing lender instructions

Ensure appropriate staffing to meet department needs

Utilize recruiting and selection tools/processes to build organizational talent

Delegate work according to employee’s abilities and skills

Evaluate employee performance and plan for compensation actions based on performance

Provides developmental opportunities through identification of internal and external training opportunities

Provides continuous coaching regarding functional and leadership as well as technical skills and behaviors

Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc

Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems, and banking transactions

Work with team members to resolve minor disciplinary issues via verbal counseling, and refer larger issues to the VP, Title and Escrow Services, and HR

Other duties and projects as assigned

Qualification

Escrow operations managementCalifornia Title LicenseNotary PublicRESPA specializationMicrosoft Office proficiencySupervisory experienceEffective communicationPresentation skillsOrganizational skills

Required

High School Diploma or equivalent required

Notary Public required

California Title License required

Minimum of 3 years escrow operations/management experience required

Minimum of 2 years at a supervisory level or above required

Ability to type 40+ WPM

Strong computer skills with working knowledge of Microsoft Office and title software applications

Specialize in RESPA with an understanding of the company's underwriting guidelines

Understanding of title and settlement rules and regulations

Effective communication, presentation, and organization skills

Company

Tri Pointe Homes

TRI Pointe Homes. Our company’s core values of quality, integrity and excellence are the driving force behind innovative designs that It is a sub-organization of Tri Pointe Group.

Founded in 2012

San Ramon, California, USA

1001-5000 employees